We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Moving and Storage Companies

          ABC Moving Systems

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Moving and Storage Companies.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            12/29/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            This was my first and LAST experience with a moving company! ABC Moving Systems are the worst company I've ever had the displeasure of dealing with. ****** is dismissive and non responsive to calls and text messages. I went through a 3rd Party to arrange my move from ** to ******** and was quoted $2195 per cuft. This cost me $800 more money than quoted... When the crew showed up with a 24ft U-Haul truck the lead *************** immediately said that the move was miss quoted and will go over- $3.00 per cuft... They crew broke items in my house and tried to hide it. They left trash all over my house. They left tools around my house after they left. They left parts of a bed and was not responsive for 3 days then finally came back to collect. In ******** they were unwilling to put the furniture back together THEY took apart in **. of course no money was given back for this horrible experience.

          • Initial Complaint

            12/05/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I agreed to a contract with *************************** to move me for $4447.56. I provided a deposit of $1702. I was told they would deliver the 17th (************, their salesperson). They (ABC Moving Systems) did not pick up my goods until 5:30pm on the 18th. I made it clear to them I had to drive from ************** to *********** where I was going to stay before making the final trip to *****. I said I cannot drive at night due to vision problems. I ended up leaving at 4pm and having my son who is 20, deal with the movers. It took them 10 HOURS to load the truck. I got constant calls from my son saying they want him to sign a waiver, they were then going to charge me $75 for wrapping the 60" tv (which was shattered upon delivery), I refused to pay any additional money. I was harrassed and called crazy by the dispatcher, ****** **** moving services), and demanded I provide cash or Zelle upon delivery Sunday morning when I arrived in *****. I couldn't get cash nor could I get ***** fargo to authorize $3,302.84 to receive the furniture he was demanding. I had no idea where my furniture was at this point and he was holding up delivery until I paid cash or Zelle. I gave in on Monday because I wanted my furnishings! I got cash and video recorded it because I didn't trust these movers. By the way, after those guys picked up the furniture in **************, it was 3:30 in the morning when they finished and too late for my son to drive to *********** to meet me so he slept on the bare floor!! Upon delivery, I had a damaged $2,000 nightstand, and an $800 60" television. This has been the worst experience they are crooks including ******* Relocation. They're mean, ruthless, greedy and ultimately has cost me 2 nights at the hotel not one because I had no furniture in *****. Oh, they also charged my debit card $385.00 at the beginning because they assumed I was going to have more boxes! OMG

          • Initial Complaint

            08/18/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            ABC Moving Systems was contracted on my behalf by ********** Movers based out of **********, **. They initially missed my pickup window - but eventually did arrive to pick up the items. That was on 7/30. They have refused to communicate properly or provide any update on the estimated delivery date of my items. One of the few times I did get **** (********) on the phone, he swore at me. They are also refusing to provide the address of the warehouse in *****************, ** they claim my property is being housed in. I need them to finish the job or pay out the estimated value of $20,000 for the items I can only assume they stole at this point.

          • Initial Complaint

            06/07/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            This mover is suppose to pay me the $60 for the items broken. The claim was approved on 6/15/21 and since then it is almost 1 years chasing the owner of this company ****** ************ (cell phone) ************************************** and i wasted my several hours.I have not received the check in last 1 year. I want a refund of $300 which includes $60 of items broken and $240 for wasting my time in running around and chasing.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 10

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          2033 Milwaukee Ave #333

          Riverwoods, IL 60015

          (877) 664-8439

          Customer Complaints Summary

          4 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.