Business ProfileforRock River Disposal

I had not been receiving a bill from the company when i went to pay it online for months. I attempted to call the company but I was never able to get anyone to answer or call back. I received a call saying you need to pay $****** for the services that i received that they did not bill me for, Which is fine but 7-9-24 I received a text saying they sent me to collections without giving me time to pay the ******. So i just had to pay not only the ****** but a extra ***** to get it out of collections. So not only did this company mess-up on the billing and i had to take the blame for their mess up but then they sent me to collections and put a ding on my credit and made me pay a extra 25 dollars. I have no choice but to pay it all at once along with the fine because they are the only trash company in my area. This is not right, I dont have a problem paying for the services but having to pay all at one time is not right and them sending it to collections is bs. I hope something can be done so this does not happen to other people and I would like a credit for at least the 25 dollar collection fee. Them doing this dropped my credit score also which really upsets me.Thank you, ***********************