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Find a Location

Planted Landscaping has 1 locations, listed below.

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    Business ProfileforPlanted Landscaping

    Landscape Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO BOX 72074, Roselle, IL 60172
    BBB File Opened:
    6/24/2024
    Business Management
    • Business Manager
    Contact Information

    Principal

    • Business Manager

    Customer Contact

    • Business Manager

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Planted Landscaping to plant some hydrangeas at my house. I ordered 6 plants initially, but thought my space needed more, so I ordered an additional 8 plants. Right away I noticed something was off about half of them; some looked nice and full and healthy. The others didn't look nearly as nice. the representative I was talking to from the company said they were from a different supplier because there was a week or soon between that I asked for more plants, that they would be from a different supplier and assured me they would look the same and within a growing season they would catch up in size to the other, ******, better looking ones, and if it really bothered me that much, then I should trim down the bigger ones to the size of the smaller ones. I gave the plants a year to establish and they are still much smaller than the bigger ones. the leaves on the two different plant look very different from each other too. I contacted representative after the first year and said there wasn't much change in the two plants and I think something should be done for me about that since I wasn't happy with them. This summer came and they still look uneven and like they are different plants. I contacted the representative once again and asked for a refund but he told me he couldn't give me a refund since it had been a couple of years since they were planted (even though he said it would take some time for them to catch up, which I gave them time to catch up) and the best he could do is give me a discount on a tree or other ****.
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    Customer Reviews

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