ComplaintsforThe Bluebook Construction Co.
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Complaint Details
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Initial Complaint
07/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We are a small business/service provider and a year and half ago we signed a subscription with the BlueBook Network thinking that it would be a good platform for us to use and could generate some leads on potential project. We were sold on a "Bill of Goods" that the company could NOT deliver on. We were informed that the platform would have leads on 3D as-built scanning and 3D building measuring for our services - but such leads and opportunities to bid on those specific services were unavailable on the site in any region of the midwest. We did our best to sure the platform and look for potential project, but each time we came up short. So, I made a managerial decision to cancel our subscription with Bluebook. However, the Bluebook continues to charge our account each month and refuses to cancel our subscription and offer a refund. We have tried to work out a deal with the Bluebook Network but it always involves a new subscription. All I want is for Bluebook to cancel my subscription and refund us the past couple of months.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
O'Hare Atrium Office Center
2800 River Road Ste. 140
Rosemont, IL 60018-6011
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.