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Find a Location

Altius Dispensary has 1 locations, listed below.

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    Business ProfileforAltius Dispensary

    Medical Marijuana Dispensaries

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    993 E Rollins Rd, Round Lake Beach, IL 60073
    BBB File Opened:
    12/27/2023
    Business Management
    • Business Manager
    Contact Information

    Principal

    • Business Manager

    Customer Contact

    • Business Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/25/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    this occured on 1/25/2024. I purchased around $100 of medical marijuana. When checking out, I was concerned the bill was double on some products, when the website offered buy 1 get one for 1 *****. The products they advertised that were medicinal and what I ordered were not given a discount. Yet the name brand advertised stated clearly that all 6 items were part of the promotion. when I pointed this out, I was met with disrespect and unaccountability. I asked the non-discounted items be removed, and After I paid, I was met with angry security individuals who only escalated the matter, shifting blame on me and pretending I was the one with the problem. i did not raise my voice, was not confrontational, but nonethe less, I was humiliated in public, escorted out and told never to return. All for pointing out their faulty advertising and discrimination against medical patients. not providing the 2 items of the 6 items offered on line to me, and given the fact that the 2 items I needed were clearly medicinal, it was clear to me that I was being discriminated against, and at the same time these angry entitiled people altered reality and posed me as some kind of criminal for complaining about not being treated fairly and removing items from my purchase that were part of false advertising

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kayla G

    2 stars

    04/17/2024

    The management completely corrupted the taxes. The employees have been quitting in droves and they are also firing people with no factor of hiring on more people. They discriminate against the women and make them work where their faces are shown. There is no rotation for the employees so theyre stuck on one position all day and it drains them. The way they handle tips makes no sense as well, pretty sure there is favoritism when it comes to tipping out. Lastly, everyone believes theyre about to be fired. It doesnt matter how long youve been with the company, the feeling is heavy.

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