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Find a Location

AKA Complete Auto Repair LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAKA Complete Auto Repair LLC

    Mobile Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    481 W Wise Rd, Schaumburg, IL 60193-4001
    BBB File Opened:
    2/20/2023
    Years in Business:
    5
    Business Started:
    1/1/2019
    Business Incorporated:
    8/25/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Maimuna Baig, Managing Member
    Contact Information

    Principal

    • Mr. Maimuna Baig, Managing Member

    Customer Contact

    • Mr. Maimuna Baig, Managing Member

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    -07/19/23 -$****.00 -Business was to replace my car transmission by the end of next day. I assumed at worst this would be delayed 24 hours max.-There is several discrepancies and exchanges lacking clarity since the day i met the owner and our transaction. He was fully confident in his capability to have this repaired in a timely fashion. He seemed like a nice authentic guy. He demanded payment upfront. I didn't hesitate and that was my first mistake. The cost for services including transmission replacement, axles, bearings and labor was ****. I paid in full. I also mentioned to him that this is a time sensitive issue because I was moving across the country in a week. He said that would be a non issue as this was a quick fix for the next day. Later that day, I had questions and concerns and reached out via text. I asked him to call me back. He said he would when his hands weren't full. I did not hear from him that day. The next day I called in the morning to talk about my concerns.From this point forward he was very hostile and I felt like i was dealing with a man child. He wasnt clear on the warranty terms, he didn't mention that there were various levels of transmission fixes. He said i "settled" for a level 1 fix. As far as i knew there was only one fix. after arguing he said that he knows a LVL 1 fix would be sufficient. He said i was becoming a headache and I could get a refund, or he could start the repairs today. He gave me an extremely uncomfortable ultimatum. But i was still confused on why he was having trouble getting the transmission in. He was vague and simply stated there was a delay/ complication and didn't elaborate more. But again, confident that he would start repairs soon. I gave him the benefit of the doubt. I got no updates the rest of day 2. Day 3 silence all day, no updates. Today Day 4, saturday, I officially feel like I'm being scammed and taken advantage of. He said Monday it will be ready. The guy is stringing me along. Help please!

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