Business ProfileforParadise4paws

Brought my healthy & happy 18month old cockapoo puppy in yesterday (7/9) for a full day if fun, only for them to give her back to me limping. Asked the girl, *** why is she limping and all *** said was "I don't know, I wasn't with the *******" Asked why I wasn't called & if anything else happened, same response "I don't know". Seeing my puppy in such pain, I requested that *** make a note in my puppy's file & have management call me. Make a very upsetting, long ************* short, my pup has two, yes two broken weight-bearing bones in her left paw. After an ER Vet visit, left vms at ****** & corporate, almost twelve hours later received a call back from manager ******* (refused to give me his last name) saying "***** jumped from a handlers arms after morning play group" They not only took no responsibility at all but the manager hung up on me when Irequestedconfirmationthat he will not allowthe video tapes to be wiped. Requesting that the BBB start an investigation as to the treatment of our pets while under their care.To make matters worse, my poor pup now needs to see a surgeon. Where is the accountability and responsibility of this pet business? To say nothing of the huge expense, there was no apology no accountability no nothing except to have the phone hung up on me.