Business ProfileforRose Towing & Recovery, LLC

On February 22, 2024, at approximately 7:00 a.m., my vehicle, a 2017 ****** Prius, was towed by a representative of Rose Towing and Recovery ("RTT") from its designated parking space at *************************************, leading to its relocation to your lot in ******. Unfortunately, the vehicle sustained numerous damages while under *****. Damage to the bumper 2. Broken taillight 3. Rear and driver's side rear - numerous dents and scratches 4. Driver's door - scratches, bent door jamb, and ****** 5. Passenger door - scratched, dented with bent door jamb 6. Passenger side front - dented 7. Driver's side wheel well - separation from the body of the car Indications of improper vehicle handling were found at the scene. Observable signs include:1. Drag marks left by all four tires 2. **** spokes on the adjacent gate fence 3. Scratches on the gate post aligning with the vehicle's damage 4. Fractured pieces of the taillight at the entry gate that exactly match those missing from the vehicle ***************************** of RTT and I went over the vehicle together and I was told he would call me after speaking with the tow truck driver. He asked that I send an email with pictures and details later that day. I have sent multiple emails, called the office and left messages but have received no response from anyone at RTT.