Business ProfileforApex General Contracting

Hello, my name is *****************************. Apex caused my foundation, gutter, and roof valley water problems after they put on my home's new roof (Apex job: *******). Apex skipped the step on the insurance claim to detach and reset the original gutters, but Apex kept the $719.88 to do this step which the entire bill was paid with personal checks. Apex ignored my concerns and didn't help me because the head manager (never introduced himself, public ******** selfie attached) wanted to mock and punish me because I was not gonna allow Apex to take money for work that was obviously not performed. I have received a refund $2513.23 but still waiting for the $719.88 refund that another manager (****) promised me in a phone call from ph# xxx-x161 to me on 11/21/23 at 11:20 am. Instead of being honest, Apex chose to use their attorney (now AWOL) to intimidate me for what I thought at first was a simple billing mistake. I will be happy to let a court decide this because I have the proof. Apex manager told me they didn't want my business to do the roof of my 81 year old mom's house that she signed an agreement for because I stood up for myself. I literally live a 3 minute drive from the Apex home office in ************, **. I should have chose one of many respectable roofers in my area, but they lured me because they use my insurance company's logo on their website.