Reviews
This profile includes reviews for American Sale Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 191 Customer Reviews
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Review fromSydnee J
Date: 04/09/2025
5 starsSydnee J
Date: 04/09/2025
I saw a gazebo online that I was interested in but wasn't available yet. I called the ***********, Il. American Sales store and spoke with Sales Consultant **** ********. A display model wasn't set up yet, so she stayed in contact and notified me once it was ready for me to view and that it was on sale! I ran into a snag that would delay the delivery of the gazebo but **** immediately solved the problem and I now have a new and beautiful gazebo. **** *. exemplifies great communication skills and customer service!
American Sale Corporation
Date: 04/15/2025
Hello Sydnee! Thank you so much for taking the time to share your experience! We're thrilled to hear that **** provided such outstanding service from start to finish. We're so glad youre enjoying your beautiful new gazebo, and well be sure to pass along your kind words to ****. Thank you for choosing American Sale!Review fromWilliam B
Date: 03/12/2025
5 starsWilliam B
Date: 03/12/2025
Arrived on time. everything went fine. workers put tub right where I wanted it.American Sale Corporation
Date: 03/19/2025
Thank you for your review, *******! We're glad to hear everything went smoothly and that our team was able to place the tub exactly where you wanted it. We appreciate your feedback and hope you're enjoying your new tub!Review fromCynthia O
Date: 01/02/2025
5 starsCynthia O
Date: 01/02/2025
My package arrived sooner than I expected. American Sale notified me when package shipped and that delivery would be sooner. Very easy website to order product. Packaging was neat and well packed with protective Airplus material. Thank you Jaylee for your attention to detail in ensuring product was delivered safely!American Sale Corporation
Date: 01/06/2025
Hello *******! Thank you for writing this great 5 star review! We're thrilled to hear that your package arrived sooner than expected and that you had a smooth experience with our website and shipping. It's wonderful to know that Jaylee's attention to detail made a difference for you. Thank you for shopping with us!Review fromCarol C
Date: 11/25/2024
5 starsCarol C
Date: 11/25/2024
***** products arrived on time and packaged well. Great customer service. ****** ****** was a lot of help with a faulty product . . . from the factory not their fault. Will order from them again.American Sale Corporation
Date: 12/10/2024
Hello *****! Thank you for your wonderful review! Were so glad to hear your ***** products arrived on time. We're also thrilled that ****** was able to assist you with the faulty product. We truly appreciate your understanding and are grateful for your continued support. We look forward to serving you again in the future! Thank you for shopping with us!Review fromRonald K
Date: 11/12/2024
1 starRonald K
Date: 11/12/2024
My Oahu elite hot tub was leaking. The technician came out Sept 17th and identified that it was leaking at the led lens covers and that they all needed to be replaced, except the large one was not in stock. It told him to do them all at the same time when he gets ***** has been 2 months and the hot tub has been unusable since. You cannot talk to anyone about it, only texting. The recent reply (2 weeks ago) was that they are waiting on the 3.5" lens cover. I texted them yesterday and today and no reply. I feel I am just be left to the side of the road.****** ********** ******************************* order #8-129239American Sale Corporation
Date: 11/18/2024
Hello ******. Thank you for bringing this to our attention. We apologize for the inconvenience youve experienced with your repair parts and installation. Weve reached out to the manufacturer to try and expedite the process and ensure we get the part as soon as possible. Weve also shared your feedback with our management team to address. A member of our team will be in contact with you as soon as the lens is back in stock, so we can schedule the installation. We appreciate your patience and understanding while we work to resolve this.Review fromKerry G
Date: 10/19/2024
5 starsKerry G
Date: 10/19/2024
Thanks to burnis on knowing his product,patience and customer service. If it wasnt for him we would have went somewhere else. He made this sale easy for us.Im a shopper and he explained to me why we should choose his store an what we were getting witch made it a clear choice. Thanks for being there for us we appreciate you an your staff.American Sale Corporation
Date: 10/22/2024
Hello *****! Thank you so much for your thoughtful review! We're delighted to hear that ******' knowledge, patience, and excellent customer service made such a positive impact on your experience. Your appreciation means a lot to us, and well be sure to share your kind words with ****** and the rest of our team. We hope you enjoy your pool for years to come!Review fromScott L
Date: 10/01/2024
1 starScott L
Date: 10/01/2024
Bought a hot tub cover on June 14th. Told originally 4-6 weeks, we'll 15 weeks later on Sept. 30th finally got cover. Had to call them to get updated, gave me a loaner cover after 12 weeks. Overall terrible experience and am probably done with them.American Sale Corporation
Date: 10/08/2024
Hello *****. We sincerely apologize for the delays you faced with your hot tub cover order. We understand how frustrating this must have been, and we truly appreciate your patience throughout the process. Unfortunately, the delays were due to circumstances beyond our control. While we provided a loaner cover, we know this doesnt make up for the overall experience. Were committed to improving and hope to better serve you in the future. Thank you for taking the time to share your experience with us.Review fromDerek D
Date: 09/04/2024
5 starsDerek D
Date: 09/04/2024
The Manger at the ********** IL store was very knowledgeable on the pool products she sells. I was specifically looking for a 2-speed 1 - 1/2" ************** pool pump to replace my old one die to old age and I gave the specs equivalent to the previous pump I have. She found me an upgraded version that I had needed and then everything worked out great after that even for the value of the money I paid for. Thank you, ******.. ***** *. :) (09-04-2024).American Sale Corporation
Date: 09/06/2024
Hello *****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store with ******! We're glad you found what you needed and we hope you visit us again soon!Review fromCOLLEEN B
Date: 08/31/2024
5 starsCOLLEEN B
Date: 08/31/2024
My items were shipped quicker than expected. Everything was very well packed with no damage. It was easy to see where my shipment was on their website. I will be shopping with them again as the prices were great, shipping was a little high but still was cheaper than buying from local stores that had the same items. Great service.American Sale Corporation
Date: 09/03/2024
Hello *******! Thank you for writing this great 5 star review! We're so glad you had a great experience shopping with us! We hope you visit us again soon!Review fromJudy F
Date: 08/06/2024
5 starsThey have the nicest high quality merchandise! We love the patio set we purchased!! We are now looking at the matching dining set. C.R. Plastics are not only beautiful, but will probably last forever and they are all weather so we don't have to worry about finding room to store them. We can leave them out year round.
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