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Business Profile

Collection Attorneys

Blitt and Gaines, P.C.

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    04/15/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I was in the process of attempting to settle an unpaid debt with a debt collection agency Blitt and Gaines, PC *************************************************************************************** 1*************. Original debt was $1598.00, I offered to settle at $1250.00 and it sounded as the listed debt collector would accept and settle at my initial offer. I was informed to follow up with blitt and Gaines Over the course of several weeks in which, each and ever time I called to see the status of my settlement offer I was informed that they havent had a chance to look at my offer. Shortly following blitt and Gaines initiated a wage garnishment at an employer I was no longer at due to the pandemic. Blitt and Gaines requested a email directly from my former employer stating that I was no longer employed which was sent via email to ************************************ on APRIL 6th, 2022. I was ccd on this email from my former employer. Upon the email being sent I contacted blitt and Gaines to follow up receipt of the email in which they claimed that they never received. Today the date of this complaint filling I was on the phone with blitt and Gaines once again. The contact person I spoke to named ***** (supervisor) to check the status of my settlement offer was once again of no help, argumentive and unwilling to accept my payment of my offer of $1250.00. I have attempted to pay my requested settlement amount in one lump sum in good faith and with no help and was given the run around from this untrustworthy, unprofessional lying debt collector on multiple occasions, I was given a different story every time I call.

    Business response

    04/25/2022

    Please see attached.

  • Initial Complaint

    04/04/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Amount due for this collection agency was $2,398.86 Settlement agreement with Agent named ****** was for ******** and they took out 1,919.00!I called and requested to listen to the voice recording and a man named **** said no problem, Ill look into it for you and we can have this figured out. Once he got back on the line with me he said the person in charge of the recordings was out but to call back on Wednesday. I had a business meeting so I was unable to make the call for corrections until today. I spoke to the original agent named ****** and a supervisor named ****. Both speak incredibly fast and would NOT allow me to plead my case and kept saying there isnt a way to review the voice recordings which I know isnt true. I would like to file a complaint and resolve this billing error!

    Business response

    04/08/2022

    Please see attached. 

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BBB Rating & Accreditation

A-

This business is not BBB Accredited

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Years in Business: 32

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

775 Corporate Woods Pkwy

Vernon Hills, IL 60061-3112

Visit Website
(847) 403-4900

Customer Complaints Summary

63 total complaints in the last 3 years.

30 complaints closed in the last 12 months.

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