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Business Profile

Compression Clothing

AL and PO Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Compression Clothing.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Jayne L

    Date: 05/30/2023

    I purchased a pair of compression stockings after suffering from a blood clot in my leg, as recommended by my doctor. I paid extra for RUSH 2-5 day (NOT business day) shipping because I was flying home from visiting my daughter and needed the stockings for the plane flight. Package didn't arrive on time. Customer service was very rude and refused to refund the $9.95 shipping charge. Their shipping policies are not the same as what you see when you go to place an order, which is misleading. The shipping policy page says RUSH shipping is 3-6 BUSINESS days, not 2-5 days as it appears when you go to place an order. That's a huge difference! I told them they should thank me for pointing out the discrepancies and misleading information so they can fix the problem and not confuse future customers. Unfortunately it's too late for me and they have lost me as a customer.

  • John L

    Date: 12/01/2022

    I recently bought two pairs of the Activa CoolMax compression socks via their website. I paid $56.18, including shipping of $10.99. I ordered a size large using their size chart, which did not include a calculation for shoe size. When I received the socks, I tried on the white pair and found that they could barely fit over my feet and were extremely tight. When I inquired about returning them, I found out that I would only get less than half of what I paid after their 25% order processing charge ( $11.30) and paying the return shipping of $10.75 for both pairs. A total possible refund of $22.05. But wait! I tried on one pair and, even though I washed, them it appears they'll just write them off and refund me nothing since theyve been worn. So the best I can hope for is maybe $11.00 after the additional $6 for shipping the unworn socks back to them. Of course this doesnt account for the time Ive wasted emailing back and forth with their customer disservice rep trying to understand their draconian return policies or writing this review for that matter.Since I followed their size chart exactly after measuring my ankle, calves, thigh, etc., these socks should have been relatively easy to put on. Ive been wearing compression socks for over a year now and Im familiar with how tight they are. But these fit like they were made for a child, not a grown man with size 13 shoes. Oh, but their size chart doesnt take that shoe size measurement into account. So, Im out the $56.18 and have wasted at least a couple of hours trying to get a refund, only to find its not worth the time and effort to send them back for a measly $11.00.

AL and PO Corporation is NOT a BBB Accredited Business.

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