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Find a Location

The Jel Sert Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Jel Sert Company

      501 Conde St West Chicago, IL 60185-3433

    • The Jel Sert Company

      P.O. Box 261 West Chicago, IL 60186-0261

    Business ProfileforThe Jel Sert Company

    Food Manufacturer
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Jel Sert is a food and beverage wholesale manufacturer and distributer which makes frozen desserts, powdered drink mixes, and pudding and gelatin products. They also contracted out their facilities to other companies looking to expand their capacities or develop new products. Their manufacturing portfolio includes a variety of promotional products licensed to other brands, such as Angry Birds, Baskin Robbins, Margaritaville, Sunkist, Warheads, and Yoo Hoo. Their facilities can provide mass production and limited-run specialty lines for research purposes. Jel Sert's manufacturing expertise includes powder blending, powder filling, bulk liquid processing, flexible plastic tubes, and stand-up spouted pouches. Finally, they can provide assistance with project management and pilot trials of products.

     

    Products & Services

    This company produces a variety of powdered beverages, puddings, pie fillings, gelatin mixes, and frozen desserts, including Pop-Ice, Otter Pops, Flavor Aid, Hawaiian Punch, Snapple and Diet Snapple, Jolly Rancher gelatin mixes, and Hershey's pudding. 

    Business Details

    This is a multi-location business.

    Find a Location

    The Jel Sert Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Jel Sert Company

        501 Conde St West Chicago, IL 60185-3433

      • The Jel Sert Company

        P.O. Box 261 West Chicago, IL 60186-0261

      Location of This Business
      501 Conde St, West Chicago, IL 60185-3433
      BBB File Opened:
      8/6/2007
      Years in Business:
      98
      Business Started:
      9/1/1926
      Business Started Locally:
      9/1/1926
      Business Incorporated:
      9/24/1929
      Type of Entity:
      Corporation
      Alternate Business Name
      • Nature's Hand Foods
      • The Jel Sert Co.
      Business Management
      • Mr. Kenneth Wegner, President
      • Mr. Dana Crowley, Compliance Manager
      Contact Information

      Principal

      • Mr. Dana Crowley, Compliance Manager

      Customer Contact

      • Mr. Dana Crowley, Compliance Manager
      Additional Contact Information

      Fax Numbers

      • (630) 876-4947
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/16/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On May 25th of 2022, I purchased "Skittles Freeze Pops", made and distributed by the Jel Sert Company. I was excited to eat them, because I am (was) a big fan of Skittles candy as well as Otter pops. I took them home and let them freeze, and around five hours later, took them out to a friend's pool so we could all enjoy a cool snack as we swam. About three minutes after consuming them, I almost passed out, and could not swim to the side of the pool. FORTUNATELY for me, both my husband and his friend were there to grab me and pull me out before I drowned. After realizing what was happening, my husband quickly got me to drink a soda and munch on some hard candy. It turned out, I was having a severe hypoglycemic reaction to the Freeze Pops. Unbeknownst to me, they contain both sucralose and acesulfame potassium, which are ARTIFICIAL SWEETENERS. At NO place on the packaging does it say that this was a low-sugar, diet, zero sugar or any other description that would warn me that it may contain artificial sweeteners. I am EXTREMELY sensitive to these chemicals, and always make sure that I avoid anything labeled "diet" or "low sugar" etc. I contacted the company, and they referred me to their insurance company. That company denied my claim. I would like several things to happen here. I feel that I am entitled to some kind of compensation due to this horrific experience, and I also feel Jel Sert should properly label this product as a low-sugar or diet product, to properly warn people of it's artificial sweetener content. My condition is not that rare, and people need to be advised about the artificial sweetener content before they buy and consume the product. Jel Sert needs to take accountability for my experience and their negligence. I expect to speak to their ATTORNEY, not their insurance company at this point. My next step is to take significant legal action.

      Customer Reviews

      0 Customer Reviews

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