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Business Profile

Concrete Contractors

TNT Concrete Construction, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/29/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired TNT concrete to remove my old drive way and replace it with new asphalt.I signed a contract for the price of $7800 In order to start they asked for half the cost up front ($3900) which I paid. I also paid for a permit from the village to allow them to do the job. Once they were registered with the village they started work removing the old asphalt once the finish removing the old asphalt village inspectors come do an inspection making sure they meet village guidelines. They failed the inspection and are now refusing to do what the village guidelines call for. Now I have no drive way and I'm out of $3900 dollars.

    Business Response

    Date: 09/24/2024

    **** Taylor 

    Business Response

    Date: 10/02/2024

    Hello, this is **** ****** *** ****** said he would withdraw the account if I refunded I refunded I have the check I can show you the proof. The village asked for 3 inches of stone we provided then they returned and asked for 4 inches of stone then they said the unforeseen layer of concrete needed to be removed. I told *** this would be an additional charge to remove the unforeseen as stated in my proposal I gave him options partial refund pay the extra for the unforeseen he chose the partial refund, he stated to me, he would withdraw the claim complaint, please call me ************. Im trying to do the right thing with no cooperation from your team. Thank you **** ******. 

TNT Concrete Construction, Inc. is BBB Accredited.

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