Business ProfileforMcGrath Lexus Of Westmont

Additional charges were added to my loan via Mcgrath Westmont Lexus 3/20/2023 their financial team that did not align what was agreed with the salesman and myself who was also unaware of this until i went back to try to sell it back to them 8/31/2023. First they sent me an email stating they would pay highest price for my existing car and then when I brought that car in for maintenance where I was approached by the sale manager to where he explained he could lower my monthly cost and save on gas with the new 2023 UX250h, after we agreed to the terms I entered the financial department. First they did bait and switch in which I had to bring back the original car I thought I purchased and in which they switched out and quickly put together the new financial agreement. I never received the original copy of the contract until I received the first payment statement on May 4 2023 and noticed that they had over charged me and added additional items. The interest rate the sales manager and I agreed to plus the price of the car did not align. First I went back to the dealership and inquired if they would buy the vehicle in which they refused and only if I decided on a trade in. Next I contacted the Lexus corporate about this matter on 9/2/2023 since I feel they take advantage of retired 66 year old disabled veteran by adding(sneaking) in additional costs. Lexus corporate validated the additional items added in the price but stated there was nothing they could do since the dealership is just an affiliate and they could arrange a surrender of the vehicle. At this point I will have to claim hardship and will have them take the auto back since I cannot afford the monthly payment on a SSDI income. I honestly feel there are many others that have been victim to their illegal practices and now my credit is ruined.BEWARE OF THIS DEALERSHIPS FINANCE DEPARTMENT