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Find a Location

Crown Customs & Coatings, LLC has 1 locations, listed below.

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    Business ProfileforCrown Customs & Coatings, LLC

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    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    250 Alice St, Wheeling, IL 60090-5804
    BBB File Opened:
    3/7/2023
    Years in Business:
    8
    Business Started:
    10/14/2015
    Business Incorporated:
    10/14/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Paul Moreno, Principal
    Contact Information

    Principal

    • Mr. Paul Moreno, Principal

    Customer Contact

    • Mr. Paul Moreno, Principal

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Brought my car on Jan 19th 2023 to do a wheel repair and tint. I decided to have the wheels coated as well because they would need to do a job on the rims anyway. They told me Id notified about the estimate and if its reparable. Instead I got the call that the car is done. Agreed to pay over the phone and to pick up the car after hours with the key inside of the vehicle. Upon my arrival there was no receipt for the repair which I found it strange. Further more the tint job was below average at best, with bubbles on the back window and a quarter of an inch clear space close to the front frame on the rear passenger window. Granted they accepted the service fail on the tint and re-did it. My problem is with the rims. They never fixed the rims. After I picked up the car there was a slight vibration but thought they didnt balance the tires. Within 2 days of picking up the car I got covid and the car was parked for 2 weeks. After I recovered I drove the car for another couple of weeks before I finally took it to a local shop to get the tire balanced. The shop told me my wheels are still bent. After I called this business to complain the person on the phone after he got my information to find me in their system told me he doesnt see a wheel repair job notes, only coating and tint. But said bring the car we will take a look. After I brought the car again miraculously theres notes in the system that repair was done and the wheels should be fine. After they inspect the wheels they told me the wheels got damaged again on a pothole or something - LIES. This is a complete lie and playing the blame game. Refusing to accept a responsibility for their failed service. Took my money and never delivered on the job they promised they would do. They only re-do the tint because the terrible job was obvious and could not place the blame on me.
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