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Find a Location

Central Dupage Hospital has 1 locations, listed below.

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    Business ProfileforCentral Dupage Hospital

    Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Patient Relations 25 N Winfield Rd, Winfield, IL 60190-1295
    BBB File Opened:
    2/24/2000
    Business Management
    • Kate Clarke, Patient Relations/Interpreter Services
    Contact Information

    Principal

    • Kate Clarke, Patient Relations/Interpreter Services

    Customer Contact

    • Kate Clarke, Patient Relations/Interpreter Services
    Additional Contact Information

    Fax Numbers

    • (630) 933-6820
      Other Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Reported directly to the Central Dupage Hospital emergency room after referral and recommendation from a Northwestern *************** Care physician. I was having SEVERE abdominal pain, could barely walk and stand upright. Spent 9 HOURS in the emergency room. Of that time, I was "treated" for probably a total time of ***** minutes. NEVER recall seeing an actual doctor, only nurses and staff. Had a CT-Scan, ultrasound and bloodwork done. Again, total time being treated was not more than 30 minutes. No solid, conclusive reason for the severe pain was found. I left the emergency room in the SAME severe pain that I arrived, 9 hours later. The staff was not able to conclusively provide me with any VERIFIED reason for the pain. They said it was "muscular-skelatal". I've had pinched nerves, pulled and strained muscles in the past and this WAS NOT THAT. Having never actually been seen IN PERSON by an actual Doctor, that I recall and having left in the same exact condition that I was in when I arrvied, the hospital saw fit to bill the insurance company $ *********. Of that $13,969.70 was "adjusted". The hospital has the nerve to now ask me for an additional $646.00. I feel, based on the "care" that I received that this is unjustified as there was no VALIDATED, proven diagnosis and I was not actually able to speak to a doctor. I'm requesting that the hospital waive the remaining balance for this visit.
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    Customer Reviews

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