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Business Profile

New Car Dealers

Ed Martin Chrysler Dodge Jeep RAM

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Keyon J

    Date: 06/26/2022

    Keyon J

    Date: 06/26/2022

    They sold me a dud car. I got the car end of august of 2021 and been having problems Seinfeld November of 2021. The problem consist of the vehicle stopping in the middle of me driving and I have videos of it doing so. I called them told them about it multiple times payed money for it to get towed to the dealership and they sent it back twice saying that there was nothing wrong with the car. Ive had a new alternator put in and got the battery checked and they battery is in perfect condition. I havent drove my car since February of 2022 and still making payments on it because of the problems I have had. I called them recently to asked if I can get released from my contract and they take the vehicle back and they are claiming they cant do that when they can. Ive talked to the finance people who Im making the payments through and also told them the problems and they are the ones that keep telling me to have them (the dealership) take the car back. The dealership keep trying to make me pay towing to get sent to service when I did that twice and got it looked at at other places as well. They are not coming up with other solutions and I want them to take that car back because that car is a safety hazard for mine and others safety and I dont feel safe driving it anywhere. Also to mention my mother also talked to the dealership and she got hung up on twice by two different people.

    Ed Martin Chrysler Dodge Jeep RAM

    Date: 06/27/2022

    I am sorry you are having issues with your car. Our records do not indicate you have been charged for any parts or labor since you took delivery. There is no documented complaint of the vehicle stopping while driving. Please contact me at your earliest convenience to discuss. I am going to try attempt to reach you at the phone number on file. *************************, Service Manager

    Ed Martin Chrysler Dodge Jeep RAM

    Date: 06/27/2022

    I am sorry you are having issues with your car. Our records do not indicate you have been charged for any parts or labor since you took delivery. There is no documented complaint of the vehicle stopping while driving. Please contact me at your earliest convenience to discuss. I am going to try attempt to reach you at the phone number on file. *************************, Service Manager

Ed Martin Chrysler Dodge Jeep RAM is NOT a BBB Accredited Business.

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