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Find a Location

Andy Mohr Kia has 1 locations, listed below.

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    Business ProfileforAndy Mohr Kia

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8789 E Us Highway 36, Avon, IN 46123-7959
    BBB File Opened:
    8/23/2017
    Years in Business:
    8
    Business Started:
    7/22/2015
    Business Incorporated:
    7/22/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Andy Mohr Motors, Inc.
    Business Management
    • Mr. Andy Mohr, CEO
    • Mr. Erik Spersrud, Manager of Operations
    Contact Information

    Principal

    • Mr. Andy Mohr, CEO

    Customer Contact

    • Mr. Erik Spersrud, Manager of Operations
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Our 2015 *********** died due to a faulty engine, which needs replaced for the car to function. It was looked at by another mechanic, who thought it may be covered by the extended warranty offered bc of a class action lawsuit against *** for this problem. A phone call to *** revealed that they had to examine the car themselves to honor the warranty. We paid to have the car towed to their location, where they examined it and told us it would not be covered by the warranty. Then they charged us $207 for looking at it. We already knew it needed a new engine and what was wrong from ************'s assessment. We should not have had to pay the $207 for *** to look at it because they required it to consider the warranty. They should be replacing the faulty engine, but at the very least should refund the $207 bogus service fee. They are further profiting off of the desperate situation they have us in because their engines die prematurely.
    Read More

    Customer Reviews

    9 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Teeka T

    1 star

    06/26/2024

    I was sold a ******* package and was told it covered things that it didn't! I've been calling for two weeks and nobody returns calls! I have left several messages, sticky notes on finance desk multiple times and I finally got a desk manager today and no resolution. I was sold some bs and I want my money back. For future customers the interior of the car is not treated only the seats and under the mats!

    Local BBB

    BBB Serving Central Indiana

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