Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Shoe Repair

Joseph’s Shoe Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shoe Repair.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Filter by

Showing all complaints

Filter by

Complaint Status
Complaint Type
  • Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I dropped off two pairs of boots in August for repair. i paid around $90 upfront for the repair and was told it might take a month for the work to be completed. I checked in various times over the next few months and was either told the materials were nit in yet or I wasn't able to contact the business at all. They have since closed and disconnected their phone line. I am out both my money and my boots worth roughly $325.
  • Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I took my shoes to be repaired in August. I had to prepay for the service. My ticket said will be done September 9. I have gone to get my shoes ( an hour drive ) several times. Business is always closed. ( During business hours) I have tried calling repeatedly to no avail. No one answers. Cant leave a message! I want my shoes back or a refund!

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.