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Find a Location

ShipSigma has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ShipSigma

      350 Veterans Way Ste 250 Carmel, IN 46032-3321

      BBB Accredited Business

    Business ProfileforShipSigma

    Express Shipping Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/17/2023

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    350 Veterans Way Ste 250, Carmel, IN 46032-3321
    BBB File Opened:
    9/26/2023
    Years in Business:
    5
    Business Started:
    12/31/2018
    Business Incorporated:
    6/11/2021
    Accredited Since:
    11/17/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Parcel Optimization Technologies, LLC
    Business Management
    • Mr. Joe Jordan, President
    Contact Information

    Principal

    • Mr. Joe Jordan, President

    Customer Contact

    • Mr. Joe Jordan, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    This started in may of 2023 when I originally reached out to shipsigma to help me with auditing our existing shipments, the salesmen assigned to me was quick to say, yeah, easy - we can do the audits but let us negotiate a new contract. He was very aggressive in his push into contract negotiation services and this is where shady and predatory business practices begin. This is where they make the majority of their money - for hardly any work. They pitch that theyre all ex-insiders at ***** and *** and that they have all sorts of proprietary data (which is just your data we pay them to have our data?) to assist in the process - this was not the case whatsoever. The contract negotiation contracts they push you tinto also happens to also be 3 years long. Meaning, they will invoice us weekly for 3 entire years, which in our case will be $200,000+ for MAYBE 8 hours of lazy work. This is the biggest "consulting" scam of all time. To be *****, the contract negotiation services provided almost no value:-You, personally have to do all the work, I changed every negotiation email as not one was up to par, the email suggestions including misspelled words, poor grammar and were lazily written.-I personally had to find the *** contact after 5 min. on LinkedIn when I was originally sent a person not even in our market by SS. You would think insiders would have a good contact to start with?-I negotiated portions of the contract entirely by myself without any input from the SS team as I started to catch onto the scam.-Our ***** rep told us the only reason we got these new rates was because of the years of relationships we built with them. Which is why I imagine we never pushed *** whatsoever during this whole ordeal.-How do we even know we got the best rates if they never wanted to negotiate *** on rates? That was the whole selling point?I cannot help but be frustrated with myself and this entire situation to be honest I feel mostly taken advantage of.
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    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

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