Business ProfileforKia of Clarksville

On February 21st I bought my car I traded in my old car which had an extended warranty that I purchased through Kia okay. My first bill wasn't due until March 21st on my new card I get a letter in the mail that I have late fees from my car that I no longer own which is the car I traded in I called the bank they say that KIA has not paid off my vehicle so I had to go up there and complain about that and they told me if I didn't want it to go against my credit then I can pay it. I told them they could pay it since they're the ones who aren't paying the bills on people's cars when they buy them in on trade. At the time I sign in I was told that I would receive about $800 from my warranties. Here we are May 5th and now they won't have amnesia and act like they don't know what I'm talking about I cannot get through to not one person no one calls me back I'm contacting the attorney general we call the warranty place they State and I have a letter from the warranty place that KIA owes me $705.98. when I go up there in person I get yoyo'd nobody knows anything one person there in particular looks like a deer in headlights I don't nothing's registering. So I have no other choice but to reach out to the BBB the attorney general and DFI it is illegal in the state of Indiana to hold something that is not yours that refund goes to the consumer which is me it's not for Kia to keep I've never experienced this in all of my years of buying vehicles somebody needs to go in there and clean house they need to be investigated like nobody's business they're running the shiftiest business that I've ever seen in my life and they need to go down for it I'm sorry but whoever owns it now if they changed hands or what ... because they're robbing people they need to be investigated it's absolutely absurd that somebody can keep something that's not theirs this property is not theirs I paid for it that money goes back to me they're refusing to give me my refund do not go to this dealership.