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          Midwest Training & Ice Center, Inc. has 1 locations, listed below.

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            Business ProfileMidwest Training & Ice Center, Inc.

            Gymnasium
            BBB accredited business

            Contact Information

            10600 White Oak Ave

            Dyer, IN 46311-3356

            Visit Website
            (219) 558-8811

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/11/2010

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Training in Competitive and Recreational Gymnastics, Hockey, Figure Skating, Cheerleading, Dance, and Parkour.

            Products & Services

            This business offers gymnastics, exercise and physical fitness programs and skating rinks.

            Business Details

            Location of This Business
            10600 White Oak Ave, Dyer, IN 46311-3356
            BBB File Opened:
            10/26/2006
            Years in Business:
            18
            Business Started:
            6/1/2006
            Business Incorporated:
            7/19/2006
            Accredited Since:
            3/11/2010
            Type of Entity:
            Corporation
            Business Management
            • Ms. Eileen Butcher, Owner
            Contact Information

            Principal

            • Ms. Eileen Butcher, Owner

            Customer Contact

            • Ms. Eileen Butcher, Owner
            Additional Contact Information

            Fax Numbers

            • (219) 558-8815
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            .

            06/13/2023

            I was told 3 different prices for cheer camp. I signed a form (per their rules) that my child would not be able to do but 1.5 months because she was going to be in summer school and summer camp at her school. The company gives no receipts and no copies of your signed documents. It has been a horrific experience. The company is trying to put derogatory remarks on my credit. My child only went three times and they are trying to charge me over $250. I talked to owner. She was rude and advised that she has the final say so over her employees. Please don't make the same mistake. Obtain everything in writing and get receipts. If you trust the company with your child, you would assume that you could trust them with your money. No assumptions with them.

            Midwest Training & Ice Center, Inc. Response

            06/22/2023

            We took a deep dive into your account after seeing your review. Every patron here must agree to policies before we allow them to participate here in Midwest. We see here that you agreed to all policies that were upheld by our Midwest Staff on April 11, 2023, at 6:53 am. These policies are available for you to view 24/7 from access in your parent portal account, as well as a copy emailed to the email address that you provided upon registration completion. We are sorry that you are disappointed, however, we do have a high standard when upholding our policies. We hope to get your account settled, and have your daughter back in class soon. 

            Customer Response

            07/01/2023

            My parent portal was taken down after this situation. Midwest will not talk with me. I will not be sending my daughter back there nor will I refer anyone. Their comment to BBB is a blatant lie. Though, it is okay. They cannot continue to treat clients like this and be successful at business.

            Local BBB

            BBB Serving Northern Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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