Consumer Finance Companies
OneMain Financial Group, LLCHeadquarters
Reviews
This profile includes reviews for OneMain Financial Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,666 Customer Reviews
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Review fromBarbara S
Date: 05/14/2025
5 starsBarbara S
Date: 05/14/2025
Wonderful people. Great Service. Very knowlegable and eager to help. I cannot say enough great things about them.
OneMain Financial Group, LLC
Date: 05/15/2025
We love hearing about your experience. Thank you for the feedback. We're in your corner.Review fromSandra H
Date: 05/13/2025
5 starsSandra H
Date: 05/13/2025
Was very professional and I thank you for everything you have done for me so I thank you againOneMain Financial Group, LLC
Date: 05/15/2025
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner.Review fromRichard S
Date: 05/13/2025
5 starsRichard S
Date: 05/13/2025
One Main has become my go to for my all my loan loans.This is my second time to get a loan with them and the agents were professional and friendly. I will recommend to anyone that ask about My loans with One Main Financial.OneMain Financial Group, LLC
Date: 05/15/2025
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner.Review fromJohn B
Date: 05/13/2025
5 starsJohn B
Date: 05/13/2025
Very professional and explained things very easily. I would recommend themOneMain Financial Group, LLC
Date: 05/15/2025
Thank you for your feedback! We appreciate your support. We're in your corner.Review fromAngela R
Date: 05/13/2025
5 starsAngela R
Date: 05/13/2025
Melissa is fast, friendly and very helpful! Start to finish was smooth!OneMain Financial Group, LLC
Date: 05/15/2025
Thank you for your feedback! We appreciate your support. We're in your corner.Review fromRandall S
Date: 05/13/2025
1 starRandall S
Date: 05/13/2025
For the Lawton, Ok Office If I could give absolutely no stars I would!! My experience here is just as written The Girls (CASEY) that Work in here have absolutely no Customer service experience, there rude Especially if your married and just Your Spouse is getting a Loan! Makes a person feel Like there doing something wrong ! They will not acknowledge a person if there NOT getting a loan Married or not! no Smile on Anyone's Face, RETRAIN AND REHIRE!!! My God Help These People, This is one of the worst Loan experiences we have had in Lawton,OK, but *** ***** ****** ** ********* IS ABSOLUTELY TOP NOTCH!OneMain Financial Group, LLC
Date: 05/15/2025
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance.Review fromKimberly N
Date: 05/13/2025
5 starsKimberly N
Date: 05/13/2025
The ladies at the Simpsonville SC office are exceptional. They really went above and beyond to help me. I highly recommend this office.OneMain Financial Group, LLC
Date: 05/15/2025
We love hearing about your experience. Thank you for the feedback. We're in your corner.Review fromJennifer G
Date: 05/13/2025
1 starJennifer G
Date: 05/13/2025
The last time I did business with One Main Financial, one of the representatives gave me a difficult time getting a copy of a lien release. She first said it wasn't there and refused to listen they already gave me a copy and I just needed another one. Then, I went into the office and she gave me two highlighted forms showing me how I didn't need it in the first place but that yes, they found it so I was not crazy after all which is how they made me feel. Then, she said you never needed it, but we gave you one in 2024 and you lost it just like you lost this one. She didn't know that yes, I did put the original away at home and couldn't find it because I had been going to the doctor a lot after being diagnosed with cancer. I didn't like being mistreated in the store after not feeling well and feeling worried. They just could have been nice. I thought that was part of their job no matter what they thought of me. I made a complaint to corporate and the lady for complaint/ case number ******* followed up only to ask me if I obtained the document and hung up quickly, never addressing the mistreatment of the personnel which is why I wrote the complaint. My other dealings with One Main were good and as a good customer, I had not expected the mistreatment of that nice day in April 2025.OneMain Financial Group, LLC
Date: 05/15/2025
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance.Review fromRenea M
Date: 05/12/2025
1 starRenea M
Date: 05/12/2025
In the past I have had good experiences with Onemain in Easley. I was going to renew a loan I have with them and FOUR times (at a designated time we set up) they were “unable” to get to me. Please be aware of their lack of ability to follow through on their end. I ONLY have a one star due to not being able to give a zero.OneMain Financial Group, LLC
Date: 05/15/2025
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance.Review fromKay A
Date: 05/10/2025
1 starKay A
Date: 05/10/2025
I received a loan offer on Credit Karma from One Main Financial and after they put a hard inquiry against my credit I was told they couldn't give me what was offered. It felt like a bait and switch! They proceeded to offer me other less desirable loan offers!OneMain Financial Group, LLC
Date: 05/15/2025
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance.
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