Business ProfileforImport Doctors, Inc.

I brought my car into Import Doctors in September of this month due to an overheating problem. I told them my car had been overheating. They changed my radiator hose assembly, fuel pump, and performed a tune up. When I got my car back it still had an overheating problem, and it was clearly not fixed. I contacted them, and they refused to acknowledge that they did not fix my car, and wouldn't look at it without me paying more money. I looked on my ****, and one part of the tune up was replacing the coolant, upon further inspection there was no coolant in my radiator. They were the cause of my overheating problem. Furthermore, they charged me $250 for a "no start" car. My car was, in fact, starting just fine. It just shouldn't be driven as it would start to overhead. I called and asked them about this, and they stated that I never told them about an overheating problem, and called me a liar. It was the whole reason for me bringing my car into their shop. Upon more review of my **** I noticed they charged me $250 to change my spark plugs. This was not a part of my quote, and am appalled they would even think of charging someone that amount of money to change spark plugs. My total **** was $1,449.03. They over charged me a fair amount for not completing the work that they said on my invoice. If I wouldn't have found out the problem when I did their mistake would have cost me, at the least, a radiator. They have refused to acknowledge the fact that they didn't fix my car, and have flat our refused to help with said situation.I am seeking a billing adjustment, and not a finish job claim, because I had to do the work they stated they did, and am angry they charged me for a false claim.