Business ProfileforNorth American Van Lines, Inc.

**Review of North American Van Lines: A Nightmare Experience**I recently contracted North American Van Lines (via ******************* to handle my move from ******* to *********, and it was a complete disaster from start to finish. If you're considering using their services, I urge you to think twice. Here's why:Firstly, the packing was atrocious. Items were haphazardly thrown into boxes without any regard for their safety. Fragile items were not properly wrapped, leading to inevitable damage during transit. This lack of care and professionalism was evident from the moment the movers started packing.Upon arrival at my new home in *********, the agreed-upon assembly of furniture was blatantly ignored. Despite assurances that my belongings would be reassembled at the destination, the movers and truck drivers refused to do so. They were in such a hurry to get to ********* that they rushed through the delivery, leaving me with a house full of unassembled furniture and boxes scattered everywhere. Their attitude was appallingthey complained throughout the entire move and made it clear they had no intention of fulfilling their obligations.The damage to my belongings was extensive. My desk, TV, and couch were all damaged, and the movers couldn't have cared less. When I opened a dispute for the services that were not rendered, the response was extremely rude and unprofessional. Instead of addressing my concerns, they were dismissive and uncooperative.To add insult to injury, once I filed a claim for the damaged items, North American Van Lines (Sirva) retroactively removed the insurance valuation from my order, despite it being paid for and agreed upon at the contract signing. This underhanded tactic made it impossible for me to process the damage claim, leaving me with no recourse for the losses I incurred.In summary, my experience with North American Van Lines was nothing short of a nightmare. The packing was careless, the delivery was rushed and incomplete.