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Find a Location

Angels Tree Service LLC has 1 locations, listed below.

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    Business ProfileforAngels Tree Service LLC

    Tree Service

    Current Alerts For This Business

    Alert:
    In July of 2023, BBB opened an investigation on Angel's Tree Service's business practices after receiving a complaint that the company had collected a deposit but failed to finish their contracted work. On July 17, 2023, BBB spoke with the business's owner and requested that the allegations in the complaint be addressed. As of August 6, 2023 BBB had sent three requests to the company's address, requesting a response. Those requests were sent on July 19, July 30, and August 6, 2023. To date, BBB has yet to receive a response.
    In addition to the complaint on file, BBB also had concerns about a potential association between Angel's Tree Service and another company with similar consumer complaints, Noah’s Tree Service. When receiving consumer inquiries, BBB was given information that associated the owner of Angel's Tree Service with the marketplace transactions of Noah's Tree Service. When BBB spoke with Angel's Tree Service on July 17, 2023, the owner also provided the same address that has been associated Noah’s Tree Service.
    BBB sent notice to Angel's Tree Service on September 14th, 2023, requesting a response to clarify their association with the company and/or its ownership.
    As of November 2023, BBB has yet to receive a response from the business. Since BBB has been unable to receive current information from the business as well as its potential connection to Noah's Tree Service, BBB suggests that consumers proceed with caution when choosing whether to do business with this company.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16 Glendale Park, Greenwood, IN 46142
    BBB File Opened:
    7/24/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Customer Contact

    • Mr. John Kent, Owner

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    ************ experienced storms and high winds in early July. On Sunday, July 2, a vehicle pulled up to our house and a man rang the doorbell to offer free estimates on cutting down two dead trees in our front yard (one ash and one maple). He (****) and his partner (*****) spent about **** minutes looking at the trees and writing up a proposal and reviewing it with me. He dropped the price from $1,800 to $1,300 and that included cutting down 2 trees in the front plus 3 small trees in the back, leaving ***** inch pieces for us that we will use as firewood, hauling away all other debris, and we agreed on an extra $400 to grind all five stumps at least 18 inches down and leave the mulch. They asked for a $300 deposit check that would go toward the final bill. I thought about it and talked that night with my husband abut it we also thought we looked them up online to check for good reviews, but now I realize I was looking at good reviews for a similar company (Angels Tree Removal instead of Angels Tree Service). We signed the proposal and they were back Wednesday morning around 11 am to start the work (4 total men that day). They got started cutting down the trees and worked for about 2 hours before **** said they needed a lunch break and needed to pay their guys upfront because **** (who was climbing the trees) was almost done and lived in Greenfield so they needed his cash. I feel so STUPID for trusting them, but I DID trust them at the time, and I had a baby who was ready for a nap so I was frazzledI wrote them the check for the full amount and they havent been back since. Our yard is a mess because they left in the middle of the job debris is everywhere, the trees are halfway cut down, no stumps have been groundits a mess. Neighbors have been stopping to ask if the storms hit our house or what happened. I have photos of the situation to date. I wanted them to just finish the job, but at this point, I want nothing more to do with them.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

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