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Business Profile

Banquet Facilities

Dynasty Banquets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Banquet Facilities.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/18/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband and I just got married at this venue on July 9th 2022. For starters some things that was mentioned per previous conversations were definitely not provided.The biggest compliant of all was when employee ***** kept on interrupting our wedding asking for an extra payment of $182.00 for the additional guests that never showed up out of the original guest count of 130. The agreement that was mentioned to my husband and I was that any guest count that was under we would not be charged and that we would only be charged for the guests that attended. My Husband and I only had 112 guest that attended our wedding but we were harassed our whole wedding for money that did not have to be spent due to the number guest and the verbal agreement regarding not over paying for guests that never showed up.

Dynasty Banquets is NOT a BBB Accredited Business.

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