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Find a Location

XPress Pro Tire & Auto has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • XPress Pro Tire & Auto

      9511 E Washington Street Indianapolis, IN 46229-3030

      BBB Accredited Business
    • XPress Pro Tire & Auto

      1510 N Shadeland Avenue Indianapolis, IN 46219-3650

      BBB Accredited Business
    • XPress Pro Tire & Auto

      8579 Michigan Road Indianapolis, IN 46268-3657

      BBB Accredited Business
    • XPress Pro Tire & Auto

      8012 U S 31 South Indianapolis, IN 46227-6226

      BBB Accredited Business
    • XPress Pro Tire & Auto

      6611 E 82nd Street Indianapolis, IN 46250-1504

      BBB Accredited Business

    Business ProfileforXPress Pro Tire & Auto

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/31/2011

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    XPress Pro Tire & Auto has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • XPress Pro Tire & Auto

        9511 E Washington Street Indianapolis, IN 46229-3030

        BBB Accredited Business
      • XPress Pro Tire & Auto

        1510 N Shadeland Avenue Indianapolis, IN 46219-3650

        BBB Accredited Business
      • XPress Pro Tire & Auto

        8579 Michigan Road Indianapolis, IN 46268-3657

        BBB Accredited Business
      • XPress Pro Tire & Auto

        8012 U S 31 South Indianapolis, IN 46227-6226

        BBB Accredited Business
      • XPress Pro Tire & Auto

        6611 E 82nd Street Indianapolis, IN 46250-1504

        BBB Accredited Business
      Location of This Business
      9511 E Washington Street, Indianapolis, IN 46229-3030
      BBB File Opened:
      4/16/2008
      Years in Business:
      52
      Business Started:
      1/1/1972
      Business Incorporated:
      12/5/2002
      Accredited Since:
      10/31/2011
      Type of Entity:
      Corporation
      Number of Employees:
      65
      Alternate Business Name
      • Indy Auto Services, Inc.
      • Car-X Tire & Auto of Carmel
      • Car-X Tire & Auto of Fishers
      • Car-X Tire & Auto of Castleton
      • Car-X Tire & Auto of Michigan Road
      • Car-X Tire & Auto of Lafayette Road
      • Car-X Tire & Auto of Speedway
      • Car-X Tire & Auto of West Washington
      • Car-X Tire & Auto of Plainfield
      • XPress Pro Tire & Auto
      Business Management
      • Mr. Joe Childers, Supervisor
      • Ms. Pallavi Gorrepati, President
      • Mr. Mark Peddicord, Marketing Coordinator
      • Mr. Anthony Bensel, District Manager
      Contact Information

      Principal

      • Mr. Joe Childers, Supervisor
      • Ms. Pallavi Gorrepati, President

      Customer Contact

      • Mr. Mark Peddicord, Marketing Coordinator
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      In May of 2014 repurchased new brakes for or 2006 **** F 150. At that time we purchased a Life Plus Guarantee on those brakes. ( I have the paper in PDF form if needed.) The same dealer replace those brakes in May of 2022 and we were charged $690.34 after a discount of only $150.00. Those brakes failed after ***** miles on December 4, 2023. We were told there were no longer under warranty and it would cost another $ ****** to replace them. We contacted Car-X complaints by phone and email on Dec. 4, 2023 and email them copies of all the paid receipts. Only after a second mail did we even receive conformation of the first.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ethan M

      1 star

      03/07/2024

      We've been using CarX for years, however they've recently begun charging ridiculous prices and using deceptive business practices. 2014 ********** brought in for a tune up. Told us that it needed new brakes and quoted us $1600 for new pads and rotors on all tires at $25/hr labor cost. A full set of pads and rotors costs $600 for premium ceramic brake pads and coated, cut, tuned rotors at local parts stores, even less online. No mechanic would ever take 40 hours to change brakes. What's more, on inspection the brakes were pristine, months of life on the pads and the rotors were like-new.2000 ***** civic needed a valve cover gasket, new spark plugs, wires, and distributor. Quoted at $2600. A valve cover gasket for this model is $30 **** Distributor, wires, and plugs all together is $160 online or $300 in stores. Same labor rate as above. Both of these jobs together totals 8 bolts, and 4 spark plugs. It took me 1 hour to replace the distributor in my garage, and I am not a mechanic. Do not trust this business. I am sure the mechanics themselves are great people, but these billing practices are far and away the worst I have ever seen in the automotive industry.

      Local BBB

      BBB Serving Central Indiana

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