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          Find a Location

          Autopotenza, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Autopotenza, LLC

              10651 E 59th St Indianapolis, IN 46236-8334

            • Autopotenza, LLC

              7845 Indianapolis Rd Zionsville, IN 46077-8468

            Business ProfileAutopotenza, LLC

            Foreign Auto Repair
            Multi Location Business

            Contact Information

            10651 E 59th St

            Indianapolis, IN 46236-8334

            Visit Website
            (317) 267-5597

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Autopotenza LLC. specializes in foreign car repairs and tune-ups, along with hail damage and exterior paint restoration services for Mercedes-Benz, BMW, Mini Cooper, Audi, Jaguar, Range Rover, Porsche, and other foreign vehicles. We use specialized, modern equipment to analyze, diagnose, and repair all systems on these foreign cars in Indianapolis, IN. Contact us today for more information about our services or to schedule an appointment.

            Business Details

            This is a multi-location business.

            Find a Location

            Autopotenza, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Autopotenza, LLC

                10651 E 59th St Indianapolis, IN 46236-8334

              • Autopotenza, LLC

                7845 Indianapolis Rd Zionsville, IN 46077-8468

              Location of This Business
              10651 E 59th St, Indianapolis, IN 46236-8334
              BBB File Opened:
              4/8/2016
              Years in Business:
              14
              Business Started:
              7/16/2010
              Business Incorporated:
              7/16/2010
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              2
              Business Management
              • Mr. Carlos Aleman, Owner
              Contact Information

              Principal

              • Mr. Carlos Aleman, Owner

              Customer Contact

              • Mr. Carlos Aleman, Owner
              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/16/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I brought my car in for a quote to replace a noisy bearing. But instead of that quote, I was given an inspection report ($175 fee) and a $7K quote for other work which did not include the bearings. When I asked why the bearings weren't included, they said the tires were making the noise. Then, I took my car to a suspension specialty shop, and they verified it needed both front bearings. I replaced both front bearings, and now the noise is gone. My tires are fine. Autopotenza quoted me $7K of work that wouldn't have fixed the underlying problem.Afterwards, I contacted Autopotenza explaining the situation and asked for a refund of the $175 inspection fee. They refused.Here's a quote from their inspection report:"The vehicle has a noise very similar to that of wheel bearings, but the problem comes from the rear tires, these tires are deformed, usually this is due to damage to the cushioning of the vehicle, to solve this problem it is necessary to replace the rear struts and the rear tires. otherwise, the hum will continue to happen. and then test again. for now, we do not see any evidence of wheel bearing damage."I've attached the receipt for your review.
              Read 2 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bayport

              06/25/2024

              Took my car there on 5/31 with a headlight issue. They said they had to order a part and it would take 3 days to arrive asked for a $300.00 deposit. Three business days pass no part or any contact. I call them on the fifth day and they said the part arrived. I had called days earlier and told them the repair should be covered by a national company, gave them the name and asked that they contact them. Since then I've tried phone calls, emails and text messages and have never been contacted by anyone since 5/31. This now 6/25 and they have my deposit and I've asked for a refund. As always no contact. Last time I called nobody answered the phone and the phone mail box was full. Tried several texts as they advised. NO REPONSE. Worst customer service in my life.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Central Indiana

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