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Business Profile

Heating and Air Conditioning

B&W Plumbing, Heating, Cooling, and Drains, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 40 Customer Reviews

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Review Details

  • Review fromCarole B

    Date: 04/17/2025

    5 stars

    Carole B

    Date: 04/17/2025

    Our first experience with B&W - to install a new dishwasher - was a 10/10. I was able to get a estimate for the work prior to scheduling service, booking online was very convenient and Max did a flawless job with installation. Definitely will be using them again in the future!

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 04/21/2025

    Thank you for your fantastic review, ******! We're thrilled to hear that your first experience with B&W was a positive one. Making the process smooth and convenient is always our goal, and we're glad Max delivered flawless service. We look forward to helping you again in the future!
  • Review fromEileen S

    Date: 04/15/2025

    5 stars

    Eileen S

    Date: 04/15/2025

    Recently Max came out to resolve a drainage problem. He diagnosed the issue and did his best to resolve the problem. In the end I had to use an alternative method to remove the clog. But Max was very helpful in explaining the situation and willing to answer any questions. I would recommend B&W Plumbing and will use them again.

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 04/21/2025

    Thank you for your kind words and for choosing B&W! We're glad Max could provide helpful guidance and answer all your questions. We look forward to assisting you again in the future!
  • Review fromLori F

    Date: 04/02/2025

    5 stars

    Lori F

    Date: 04/02/2025

    When I had a plumbing problem, the team was timely, efficient and friendly to resolve the problem, office staff was also very there to help with scheduling and answer questions. Estimates were given right away in writing so everyone on the same page. Thank you!

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 04/07/2025

    Thank you for your wonderful review, ****! We're so pleased to hear that our team and office staff provided timely, efficient, and friendly service while keeping everything clear and organized. Your satisfaction means a lot to us, and we look forward to assisting you again whenever needed!
  • Review fromMarc K

    Date: 03/31/2025

    5 stars

    Marc K

    Date: 03/31/2025

    Called at 8:30 AM Monday morning and had someone at my door by 10: 15 AM. DT arrived on time and quickly corrected the issue with the sump pump. He checked the backup pump and advised me how the pumps worked. Was done and out the door by 10:45 AM. The cost of the work is worth the peace of mind knowing that the sumps are ready for the spring rains.

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 04/07/2025

    Thank you for your kind review, ****! We're delighted to hear that DT provided timely and efficient service while ensuring your sump pumps are ready for the spring rains. Your peace of mind is our priority, and we truly appreciate your feedback and support!
  • Review fromT Max W

    Date: 03/31/2025

    5 stars

    T Max W

    Date: 03/31/2025

    Problem solved. Excellent service by knowledgeable technician. Will call again as necessary.

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 04/07/2025

    Thank you for your review! We're happy to hear that our technician provided excellent service and resolved the issue to your satisfaction. Your trust means a lot to us, and we look forward to assisting you whenever needed!
  • Review fromJoan I

    Date: 03/29/2025

    5 stars

    Joan I

    Date: 03/29/2025

    The gentlemen that came were very efficient, courteous, and even changed out a slightly leaking water line for the hot water feed at no extra charge. And, they were able to squeeze Us in as an emergency.

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 03/31/2025

    Thank you, ****, for your thoughtful review! We're thrilled to hear that our team was able to assist you promptly and provide efficient, courteous service during your emergency. Your feedback means so much to us, and we look forward to serving you again in the future!
  • Review fromJim M

    Date: 03/05/2025

    5 stars

    Jim M

    Date: 03/05/2025

    Excellent service. Came in time, solved our problem quickly and helped correctly label our electrical panel

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 03/18/2025

    Thank you, ***, for taking the time to share your feedback with us. We're thrilled to hear that our team provided excellent service and promptly solved your issue. Correctly labeling your electrical panel is an important step for safety and convenience, and we're glad we could help with that process!
  • Review fromLou Ann G

    Date: 02/21/2025

    5 stars

    Lou Ann G

    Date: 02/21/2025

    Very professional, nice, respectful. Helped to figure out what the problem is and now we can correct it.

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 03/18/2025

    Thank you for taking the time to leave such a thoughtful 5-star review, *** ***! Were glad to hear that our team made a positive impression with their professionalism, kindness, and respect. Helping you identify the issue and providing a clear path for correction is exactly what we strive for. Your kind words mean a lot to us, and were here for you if you need any further assistance in the future!
  • Review fromSally S

    Date: 02/14/2025

    5 stars

    Sally S

    Date: 02/14/2025

    Excellent technician . Knowledgeable, cheerful, helpful, and kind. B and W always responds quickly to our needs

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 03/18/2025

    *****, thank you for the 5-star review! We're so glad our technicians knowledge, cheerfulness, and kindness stood out, as well as our quick response to your needs. We truly appreciate your support and look forward to assisting you again!
  • Review fromChris S

    Date: 02/13/2025

    5 stars

    Chris S

    Date: 02/13/2025

    Max was helpful, fast, and did all great job! Highly recommended

    B&W Plumbing, Heating, Cooling, and Drains, LLC

    Date: 03/18/2025

    Thank you for taking the time to share your feedback, *****! We're thrilled to hear that Max's helpfulness and efficiency made such a great impression. We truly appreciate your recommendation and look forward to assisting you again in the future!

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