39 Customer Reviews
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Review from Jikwang K
5 stars08/07/2024
I moved in 2 weeks ago and everything is perfect and the condition of the house is so good. The finish inside and outside of the house from the floor and cabinets to the paint is beyond what I expected. It will be such a beautiful community once all the homes are completed in my community. thank you Arbor and special thanks to ***************** for helping me select and finish my home.
Arbor Homes Response
08/12/2024
We're so happy to hear about your experience, and that you love your new home! Thank you for taking the time to tell us about it. We hope you enjoy the community for years to comeReview from Regina S
1 star07/10/2024
I have been living in the new subdivision in *******************************, Trails of ************, for nearly 2 years with my 3 sons and puppy. I need to expose the predatory nature of Arbor Homes building company. They are rapidly building homes here on the east side of ************ and did a quick job on my plumbing install when building it 2 years ago. Now there is a broke pipe near my transition line that has caused blockage leading to a horrific sewage backup into my home. This is the second time in less than a month that this has happened and I have used 25 towels, 4 comforters to clean it up. Yesterday th The mediation team came out *** stripped down my walls *** floors and haven't been back or communicated with me. I'm calling and texting Arbor but they will not give a timeline for when will fix everything. My house still under home warranty until October. I believe they are trying find a way to get out of this. Despite my request, Arbor does not plan to replace my personal items or accommodate our living arrangement while they fix everything. We are living at risk of the pipes backing up again at any flush now!Review from DougR
5 stars03/04/2024
We were not sure if buying a new house was the way to go, based on some of the horror stories we had heard from others in the past. We are very happy with our new home from Arbor. Sure some hiccups during the process, but due to the help from ******************* (Sales) and ***************************** (Con. Mgr.), and working with them helped to smooth things out well.Review from Jarah I
5 stars02/13/2024
Junairah has been helping my clients seamlessly through the start of building their new home! She is very knowledgeable and super inviting/positive in her communications. She has been able to answer our questions thoroughly and in a timely manner and kept everything on schedule to move forward :) Would definitely recommend working with her for all your Arbor building needs.Arbor Homes Response
02/26/2024
Thank you for your review! We're so happy to hear that your clients have had a great experience, and we look forward to providing the same experience to any others you bring to us!Review from Bridgette F
5 stars02/07/2024
******** has been amazing throughout this entire experience! My husband and I had so many questions as this is our first home and she was able to answer every single question we had! ***** at the design center was also wonderful, she was easy to talk to and helped us ensure we were getting everything we wanted in our new home!Arbor Homes Response
02/13/2024
Thank you for your review! We're happy to hear that you've had a great experience with sales and design center, and are excited to move on to building your home!Review from Jolinn B
5 stars02/07/2024
Arbor Homes - Abbey ***** and **************************!!! Arbor Homes makes it SO easy to understand the process that goes into building a home! They have very specific guidelines and information for the buyer. Things move along like clockwork once the ball gets rolling!I have never built a home and have had the most positive and engaging experience with *****************************, the Community Sales Manager. She is patient and kind. She answers all of the questions she is able to, and finds answers for the others. ******** will text or email so that you, the buyer, are up-to-date on all that needs to be done or known. ******** has made this entire process SO easy for me!!!What a positive and rewarding experience home building can be with Arbor Homes and *****************************!!! ??Arbor Homes Response
02/13/2024
Thank you for your review! We strive to deliver an experience like the one you described, especially with this being a big change in your life. We're thankful you trusted Arbor Homes with being part of your journey.Review from Vineet P
5 stars02/07/2024
If you are lookibg for a house in ur budget ARBOR Homes are the best. Please ask for ******** because she is an awesome sales manager and will be able to answer most of ur questions. My Experience with building a new house has been wonderful n I hope it continues to be the same....????????Arbor Homes Response
02/13/2024
Thank you for your review! We're happy to hear about your experience so far, and we're excited for you to get into your new home!Review from Stephanie L
5 stars02/07/2024
It has been a pleasure working with ******** thus far! Everything has been smooth and easy. So thankful to work with someone who is so easy to talk to, helpful, and responds back so quickly. We are looking forward to making our house into a home. Highly recommend!Arbor Homes Response
02/13/2024
Thank you for your review! We're happy to hear that you've had such a great experience, and can't wait to get you into your home.Review from Dave and Cheryl G
5 stars02/06/2024
Our initial experience with Arbor Homes has been an excellent one! Junairah is our sales manager and has proven to be professional, personable and extremely helpful. She was very thorough and patient with us when walking us through the contract and made it relatively stress free. She has been a great liaison for us with the loan officer and design center and has been very efficient in her correspondence. We look forward to continuing this process with Junairah and Arbor Homes, and the completion of our new home.Arbor Homes Response
02/08/2024
Thank you for taking the time to write a review! We're so happy to hear about the experience you've had with ********. We are thankful that you chose us to be part of your journey, and we hope you enjoy your new home when it's completed.Review from Kathryn B
5 stars01/28/2024
If you are in the market for a house or have thought about building, I would 100% recommend building with Arbor Homes. ******** has helped us so much throughout the process. We went to ************** on a whim and met her there and since then, shes been so easy to work with and has made the process very smooth for us. She responds quickly, doesnt pressure you into making choices about your house you arent comfortable with, and helped make what could be a stressful experience, a great one!Arbor Homes Response
01/29/2024
Thank you for your review. We're so happy to hear that ******** has made this a great experience for you! We hope you make memories in your new home.
Customer Review Rating
2.97/5stars
Average of 39 Customer Reviews
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