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Find a Location

Dairy Queen has 1 locations, listed below.

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    Business ProfileforDairy Queen

    Ice Cream

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3906 E 10th St, Indianapolis, IN 46201-2609
    BBB File Opened:
    4/20/2022

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    06/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went to Dairy Queen after I got off work for dinner. I went there because I saw a sign that said $ 7 meals advertised by a sign on their window. When I ordered two of the meals that were included on the sign I was told the deal is only for lunch. No where on the sign does it say it is only for lunch on the sign inside or outside. It just says $7 and the 2 meals it includes. I was just so tired I did not want to go home and cook so instead of the $14 it should of cost I paid $27.63. I was tricked into go there to eat by false advertising.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Modesty B.

    1 star

    04/19/2022

    I was door dashing, was waiting on my order so i went to place an order for an icecream cone, before i could do that i was greeted by a very rude lady and another employee counting the drawer at the front where guests are supposed to order I simply turn around and leave, because i do not have time to defend myself. Im walking out to my car and the lady goes over the inner com and starts sexually harassing me. I flip them off and drive away. I call to speak to the manager, no answer i call corporate to find out they are franchised. my boyfriend and i finish our current dash and come back (7:00pm) their doors are locked I want to report this incident to their manager come to find out the manager is the one who was sexually harassing me, and when we approach their (doordash side window) she is doing again, pointing at me and laughing with her employees and the guest that is sitting in the drive thru. She and her whole staff are aggressive, i let her know that i left as message with corporate. She goes on about how corporate cant do anything. Being very loud and obnoxious, she kept opening and closing the window doors while we were standing there shuts the window door on my boyfriends hand, there is another employee trying to intimidate us by standing by the locked front door like he was going to come out. After the manager closed the window and opened it several times she was reaching out of the window and screaming, i feel threatened and i flip her hat of her head and say f*** you turn around to leave. They throw a can of lysol at my boyfriends head. Rather than calling the police or telling us to leave or giving me any contact info to their owner. She and her whole dairy queen staff come out of a LOCKED store and attack us. The employee stood at the front door waiting for something to happen. My glasses were broken. I had to pepper spray them to get them to stop attacking us. They held my boyfriend down and beat him. Look @ their reviews

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    BBB Serving Central Indiana

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