Reviews

Review Details

• Review fromBryan D

  Date: 02/24/2025

  1 star

  Bryan D

  Date: 02/24/2025

  PMI Meridian management is the Property managerfor our community ************* condominiums. There are several issues with our condos, and PMI Meridian is not properly addressing them. Last year, i bought a condo in this community in which the sellers committed intentional fraud to get the sale. The main issue, was the sellers failed to disclose that the *** controlledrood was severely damaged and has needed to be replaced immediately. Since i purchased the condo, i have had 10 to 12 gallons of water or more come into the ceiling of my home,and damaging 3 ifmy bedroom floors, and some walls as well. Contractors had told me that the roof can no lo ger be replaced. The *** Property manager finally after years of patching agree to put in an work order to REPLACE ROOF MEMBRANES, FLASHINGS, and SEEMS. Instead they are only going to put silicone on top of the membranes. This is just a bandaid. Everyrhing that this property management does is just a tempirary bandaid for serious issues. This community is becoming uunlivable for homeowners,and is only attracting lower income renters.

  PMI Meridian Management

  Date: 02/25/2025

  I'm sorry for the challenges you are facing. Our property management company cannot perform work on the property that isn't approved by the board. The issues you reference cannot be controlled by our company. The issues you surface are with the board of the *** instead of our company. We will continue to work to improve the community through our management services and perform the expectations as the board directs. Thank you.

• Review fromBrad H

  Date: 12/13/2023

  1 star

  Brad H

  Date: 12/13/2023

  I truly wish I could give negative stars. A negative 5 would be suitable.Our HOA got switched over to this place and we were told there was a web portal we could use to manage our account and make monthly payments.One problem (among many). This portal software is garbage. ***********. It says I'm registered, but I have no idea how to log on. I try to reset my password and it never sends me a reset email. Garbage.Have I tried calling? Yes I have. Have left bajillions of voicemails. How many were responded to? Zero.Have I tried emailing? Yes I have. Have sent bajillions of emails. How many were responded to?Zero.Have I mailed them their HOA payments to the correct address every month? Yes!Do I have copies of the checks? Yes!Do I have proof that they endorsed and cashed the checks? Yes!Did they just send me an email today with a statement saying I haven't made a payment for around 9 months? Yes!Do I have a lawyer on retainer? Yes!Had they better solve this now before I file a lawsuit agains them? (Class action if necessary)? Yes!Did they have the absolute AUDACITY to send me an email a few days ago begging for a 5 star review on ******* Yes!Am I incredulous concerning how bad this company truly is? Yes!!!!!!!!!!!!!!!!!!!!!!!!Where are the negative stars. 1 star is much, much too high for them.

  PMI Meridian Management

  Date: 12/14/2023

  I'm sorry you are having trouble with the online system. A team member will reach out to you directly to get this straightened out.

• Review fromsomeone a

  Date: 11/09/2023

  1 star

  someone a

  Date: 11/09/2023

  *** lived in a property managed by PMI for 18 ****** at the time of this review. 2 days before I moved in when I finally saw the house, I was told by ******** that she would make sure a cleaning crew would come in to clean the house before move in the next day. That did not happen. When I moved in, the floors were caked in dirt, walls orange from where someone might have been smoking in the house previously, and the home stunk to high heaven. After speaking to the previous tenant when she stopped by to see if she had any important mail, I found out that she had abandoned the property 6 ****** prior. That gave any homeless people or squatters perfect oprtunity to gain access to the home and destroy it, which they did. Almost every week from the date of move in, I had to file for repairs on the home because it was pretty much being held together with super glue, duck tape, and hope. Finally, after over a year, the owner of the home wanted *** to come by to inspect the home herself. I thought everything was fine until she mentioned something about a dog. I received a letter for an *** from my doctor ****** prior and had turned the letter in to PMI. Exactly what I told her. From that point it was weeks of harassment, discrimination, and unnecessary fees that I shouldn't be responsible for. While all this was going on, I was going through my last month of pregnancy, which apparently made no mind to them. Now, *** came by again to do a "maintenance check" which was actually an unlawful compliance check, according to Indiana State Tenants Rights. An hour notice doesn't meet the requirement for ***** hours notice according to what the state requires. While she was here, she made rude comments about Hispanics, saying I could find a Hispanic man to take my rooster (that stays outside) or just abandon the rooster somewhere like she does with her chickens. Discriminatory, racist, animal abusing employees work at the company.

  PMI Meridian Management

  Date: 11/11/2023

  I'm sorry for the challenges that you have faced with the property and the company. Much of what is included in this review is either factually incorrect or exaggerated. We will continue to ensure our clients are treated with dignity and respect and uphold the lease requirements.