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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I was called to be offered a job at a local business where I live. I didn't realize that I was scammed until it was too late. Thankfully, I did not give out anything person, with the exception of my work history. I am not sure how this company having my work history could hurt me or not. I ended up going to the legit companies webpage and I was able to confirm that I had been scammed. Unfortunately, this company was very professional and I had no clue that something wrong was happening. Like I said above, my main concern is how my work history in the wrong hands could hurt me. contact email was ********************************* representing Conduet in ******, ** Conduet's webpage says that they only use @conduet.com ( kind of a thing.)****** told me that he is a temporary agency that places people in contract employment with the hope of permanent employment. Conduet's webpage said that they do their own recruiting. I only got Conduets business name after I gave up my work experience. I also gave my phone number out to receive text messages from them.
Business response
09/22/2023
we need to respond to all our complaints. I dont seem to be able to do that. can you assist?Business response
09/25/2023
Hello! Thank you for this feedback. BCforward?is a global IT consulting and workforce fulfillment firm that provides services for leading businesses and government organizations. For over 25 years, our employees and partners have helped clients achieve their strategic goals. We endeavor to provide experiences and opportunities for our employees to achieve their career goals. We encourage you to learn more about BCforward on our website at *************************************. ?If you have further questions about BCforward, please contact us at **********************************.Customer response
09/26/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this response/resolution is satisfactory to me.
Regards,
***************************
Initial Complaint
04/18/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
BCForward is a highly questionable organization that takes people's social security information during the employment application process and typically does not respond. For me, in order to be considered for employment I had to pass an exam. They claimed that I did not pass it, even though I confirmed each of my math questions as only missing one question. They refused to share the exam results of what I actually got wrong, which did not fulfill my request. I told them that I wanted to see what questions I actually got wrong, and they refused to respond. *********************** took a shameful and abusively combative behavior toward me in email correspondence and I am wanting the test results of what I missed on the math portion of my exam. This is a simple request for a company that has been known to take people's social security information and not get back with them. I am seeking exactly WHICH answers I got WRONG on the math portion because after I received my answers back, they did not display which ones were specifically wrong and I know that due to double-checking my answers, that BCForward has inaccurately graded my exam. I also am wanting to file a formal complaint against *********************** for her severely unprofessional behavior for anxiety-related reasons.Business response
09/25/2023
Hello ****, we are sorry to hear you did not have a positive experience working with BCforward. Many of our clients do require assessment as a part of the submittal process. However, BCforward does not own the assessments, so we cannot release them to anyone. BCforward will communicate to you the result and next steps but cannot publish the entire test and/or the correct answers.
BCforward should never ask you for your full social-security-number (SSN). However,BCforward does have clients that require us to create a unique ID when submitting you to their system. That number is generated with the last 4 numbers of your SSN. It is submitted directly into their system and BCforward does not retain it.Please reach out to us at ********************************** so a member of our Experience Team can connect with you to discuss your concerns further. Additionally, To learn more about how we use personal information collected, view our Privacy Notice and CCPA Addendum on our website, BCforward.com.
Initial Complaint
04/08/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
In February I started receiving emails from this company. I requested that the recruiter remove me from the emailing list, so I will no longer be contacted by this company. After a week or two, I receive another email. I remind them again to remove my email from their list and any further contact will be considered harassment. They apologize, but I still keep getting contacted. This has crossed into harassment territory and will consider legal action if I need to.Remove me from your mailing list. It's not that hardBusiness response
05/31/2023
Dear ****,
I hope this message finds you well.
We sincerely apologize for the continued inconvenience you've experienced in spite of your requests to be removed from our mailing list. I want to assure you that your comfort and satisfaction are of utmost importance to us and we are disheartened to hear that your experience thus far has not reflected this.
It is our intention to fully respect your wishes and to ensure that your email address is immediately removed from our mailing list. I am escalating this matter to our technical team to ensure that this situation is rectified promptly. Our team will also be trained on no-call requests and how to properly handle them.
I would like to emphasize that it was never our intention to harass or annoy you, and I deeply regret that you have felt this way due to our communications. Our goal is to maintain a professional and respectful relationship with all individuals who come into contact with our company.
I want to assure you that we take complaints of this nature very seriously. I am personally overseeing the resolution of this issue, and I will update you once we've confirmed your removal from all our communication channels.If in the meantime you receive any more unwanted emails from us, please forward them to me directly (I will email you separately), so I can investigate further and ensure this issue is completely resolved.
I genuinely apologize for any distress this may have caused and thank you for your patience as we resolve this issue.
Should you have any further concerns or feedback, please feel free to contact me directly.
Best regards,***************************
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