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          Find a Location

          U STOR Self Storage has 85 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • U STOR Self Storage

              3370 E. Washington S Indianapolis, IN 46201-9418

              BBB Accredited Business

            • U STOR Self Storage

              PO Box 612 Fishers, IN 46038-0612

              BBB Accredited Business

            • U STOR Self Storage

              1512 US Highway 31 South Greenwood, IN 46143-2417

              BBB Accredited Business

            • U STOR Self Storage

              7027 Company Drive Indianapolis, IN 46237-8419

              BBB Accredited Business

            • U STOR Self Storage

              5445 E. Thompson Road Indianapolis, IN 46237-2087

              BBB Accredited Business

            Business ProfileU STOR Self Storage

            Storage Units
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3370 E. Washington S

            Indianapolis, IN 46201-9418

            Get Directions
            Visit Website
            (317) 634-4462

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            Customer Reviews

            4.58/5

            Average of 31 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/23/2010

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            U-STOR is a leading provider of clean, safe, and individually alarmed self-storage mini warehouses. We provide FREE 24 hour access, all brick buildings with drive up access, and resident on site managers.  We offer the affordable solution to your storage needs at competitive rates.

            Products & Services

            Self Storage

            Business Details

            This is a multi-location business.

            Find a Location

            U STOR Self Storage has 85 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • U STOR Self Storage

                3370 E. Washington S Indianapolis, IN 46201-9418

                BBB Accredited Business

              • U STOR Self Storage

                PO Box 612 Fishers, IN 46038-0612

                BBB Accredited Business

              • U STOR Self Storage

                1512 US Highway 31 South Greenwood, IN 46143-2417

                BBB Accredited Business

              • U STOR Self Storage

                7027 Company Drive Indianapolis, IN 46237-8419

                BBB Accredited Business

              • U STOR Self Storage

                5445 E. Thompson Road Indianapolis, IN 46237-2087

                BBB Accredited Business
              Headquarters
              3370 E. Washington S, Indianapolis, IN 46201-9418
              BBB File Opened:
              4/15/2008
              Years in Business:
              40
              Business Started:
              6/1/1984
              Accredited Since:
              7/23/2010
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • U STOR and CAR-GO Storage
              Business Management
              • Mrs. Darah Farrar, President
              • Mr. Lance Sandlian, CFO
              Contact Information

              Principal

              • Mr. Lance Sandlian, CFO

              Customer Contact

              • Mrs. Darah Farrar, President
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Renting a storage unit

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I have been renting from the ustor location on ****************** for many years now and I have been paying my bills on time. There has been two separate occasions to where I have been charged late fees due to no fault of mine. The first time I was done like this was because the 3rd was on a weekend and I am on a fixed income that I get on the 3 rd of the month. This time I called the Third St location on the 3rd several times and I left messages for them to call me back and no one answered me or called me back. I then get a email message from the ustor location telling me that I have been charged a late fee for my storage unit and I replied to the email and told them that I don't owe a late fee because I have been trying to contact them the whole day on the 3rd.
              Read More
              Read 10 More Complaints

              Customer Reviews

              31 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Krista F

              06/23/2024

              Sweet manager at this unit nonetheless but I would not recommend this storage to my foe. 2 months into having a new unit and purchasing a new house, my husband and I returned to get our items and EVERYTHING has been eaten up by rats. Our washer hose COMPLETELY destroyed. All Vacuum sealed and zipped up bags of clothing/winter apparel have bite marks and holes in them. My kids toys are filled with rat f**** Dresser have rat nests on the inside. We waisted money upgrading to a new storage because we are now having to toss everything out. We were told nothing can be done and that they spray the property but when other people who have units bring food this is what causes the issue.
              Read 30 More Customer Reviews

              Local BBB

              BBB Serving Central Indiana

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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