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          Business Profile

          Used Car Dealers

          Indy Luxury Motorsports

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Used Car Dealers.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/23/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Please be advised I recently purchased a Used 2014 ********************** from ******************* on August 31, ****. Since I purchased the vehicle, I have been having issues with it as I am unable to put gas in the car. Every time I would put gas in it, the gas would spew back out. Please be aware that ******************* purchased this vehicle from an auction lot and the vehicle was sold to me through Indy Luxury Motorsports. Prior to signing the paperwork for the vehicle, I was NOT made aware of any ongoing issues the vehicle may have had. As of today, my vehicle has been in and out of the shop since September 5th. As of today, my vehicle has been in and out of the shop since September 5th. The mechanic, Safe Haven Automotive, has completed the following: checked pressure sensor, checked gas canister, replaced gas gauge, replaced fuel pressure sensor, checked gas neck, and dropped the gas tank. I have made ******************* aware of the ongoing issue as he is the one who recommended Safe Haven Automotive. Please be advised that I am currently making car payments to 3Rivers ************* As of now, I DO NOT have the vehicle in my possession and the issue has NOT been resolved. It is at the ******* Dealership which recommended to me by Safe Haven Automotive. I believe I should no longer be financially responsible for a vehicle I cannot drive due to not being able to put gas in it. According to ********* lemon law, officially known as the ************* Vehicle Protection Act, if the defect impairs the use, value or safety of the vehicle, the vehicle is a lemon and the purchaser is *********** his or her choice of a refund or replacement. Overall, I feel as if ******************* as well as Indy Luxury Motorsports failed to thoroughly inspect the car before selling it. Allegedly, nobody was aware of these issues before I purchased the car. I've had the car for almost 5 months and making payments however I only had the car in my possession for 2 out of the 5 months.

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          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Years in Business: 9

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          10242 Pendleton Pike

          Indianapolis, IN 46236-2829

          Visit Website
          (317) 598-5050

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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