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Customer ReviewsforUSIC
17 Customer Reviews
- Date
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Review from David M
1 star07/17/2024
USIC driver of a white ***** Colorado license plate Texas issue ******* drove thru my yard and on sidewalk. Very unprofessional. Confronted him about it which he denied until I told him it was recorded by security cameras. Then I asked him why he was inside two of the three boxes mounted to my house his reply was locating utilities. First off, when did you need access on those boxes to do that job and why was I not notified by knocking on my door he was going to be doing that? I first thought someone was trying to break into house. I have pictures and video. Called them and they blew me off. I have notified city as possible damage to there sidewalks and Fiber cable they just put there he ran over. He left my one box open and unsecured. He was a young driver and disrespectful. As of this posting they have not contacted me back regarding this issue.Review from Brad R
1 star06/21/2024
I applied to work for usic at the start of may and they instantly got back with me to come in for a interview and a man name ********************* told me I got the job and to already give my 2 week notice into my old job so I did and he called me the next day back saying that we were gonna meet up to go over some stuff for the job and than he went to not contact me for multiple weeks and instantly hanging up on me when I called him and would never return my voicemails till one day he answered my call and told me that they arent hiring and will not be hiring after he proceed to tell me I got the job and to leave my old job a month priorReview from Michael F
1 star02/21/2024
Unprofessional, don't bother. Applied on 2/2, it is now 2/21. I've gone through virtually every part of their hiring process and have yet to receive ANY notice of the next steps in the process. My last contact with them was a rep saying I needed to complete a task on my recruit profile, but since then I have not been contacted or have been able to contact ANYONE. The contact that called me never answers their phone and my recruiters email box is FULL. I put in an email ticket on their website, no response. I had to call a Utility Locator IN A DIFFERENT STATE just to get someone on the phone, they were helpful, but the contact number they gave me didn't answer the phone either! I left a voicemail hoping they would call me back, nope. I've watched my bills fall to the wayside and I am struggling to feed loved ones. I let them know how dire my situation is in part of my recorded interview and all they've done is take their sweet time as far as I can tell. People don't have time for this in this economy! I didn't want to believe the reviews I was reading and wanted to give the benefit of the doubt, but at this point the reviews don't seem to be far from the truth in regards to poor management. I wouldn't be writing this if I wasn't absolutely appalled at their professionalism and wish to save others the run around. I will be retracting my application, which I've NEVER done before. I can't put into words how infuriated I am after this whole ordeal, and with how much of my time they've wasted I have even less time before I'm thrown out on my a** I was extremely hopeful and even excited to get into a new field, but that has since soured because of their management practices. Don't make the same mistake I did. Hope this is helpful.USIC Response
03/01/2024
With underground utility locating operations in 48 states throughout the country, USIC actively recruits and hires candidates year-round, and we strive to ensure our hiring practices are best in class. Candidates may contact us at ********************************************************************* or call ************ Option 1 with any questions, or to address specific issues with the application process. Our records document multiple conversations with ******************** following his application, with the latest occurring on 2/15/24. It appears we missed his attempted correspondence over the weekend, as our normal working hours are M-F. We did receive his most recent e-mail on 2/20/24, but when we attempted to respond 2/21/24, his application had already been withdrawn. We strive for timely communication with candidates and value Mr. ********* feedback on his experience.Review from James M
1 star11/22/2023
I applied for this company and even set up a time for a phone interview. I was so excited because I had been trying forever to even get that far with them. I waited all day and they NEVER even called me. So unprofessional and disorganized. Thank God i found a job with someone better.USIC Response
11/29/2023
With underground utility locating operations in 48 states throughout the country, USIC actively recruits and hires candidates year-round and we strive to ensure our hiring practice is best in class. Candidates may contact us at ********************************************************************* or call ************ Option 1 with any questions, or to address specific issues with the application process.Review from Shane B
1 star10/11/2023
This company call Usic is so disrespectful, discriminative and out rude you try to get a job with companies and they deny you before gather a few information for a job. No wonder why so many businesses are going under because they cant find employees that are licensed and willing to work thats why 90% of these companies here United States are biased. They need to change the laws on the bias and discrimination act, these businesses do to everybody, theres people here that wanna work and no one will hire them some many people out of work because businesses are so corrupt and disrespectful to people trying to find work and so they can keep there housing What ever you do never apply for this company they are nothing but bias and discrimination and disrespectfulUSIC Response
10/16/2023
USIC is an equal opportunity employer, committed to protecting the safety and security of our employees, as well as our customers and members of the public with whom our employees interact. As the nations largest underground utility locating company with operations in 48 states throughout the country, we are also committed to safeguarding the assets and resources of the company and ensuring that individuals in responsible positions are worthy of that trust. Therefore, USIC conducts pre-employment background checks in compliance with the federal Fair Credit Reporting Act (FCRA); the Americans with Disabilities Act ****** and all other applicable local, state and federal laws and regulations. Applicants who do not meet USICs pre-employment background check requirements are declined employment.Review from Michael F
1 star09/27/2023
I would give zero. I am a contractor that calls in locates for digging. We have to call no response daily bc using doesn't **** jobs. They lie and show they have been ****ed on original ticket. I have had multiple using locators tell me that their managers close tickets and show they have been ****ed to meet their quotas. Ridiculous. The managers should be held accountable!USIC Response
10/16/2023
USIC has a comprehensive quality control program. Operations leadership reached out to the contractor who submitted this review on Oct. 2, 2023 to obtain details and address his concerns and has received no response.Review from Dennie G.
1 star01/08/2023
Got the job offer and was told when I would start training. Waited for this to start. Then a day before the training starts they go and tell me I didnt have it. Waited two months for this job. Completely wasted my time. The location I was told I got the job at phone number doesnt even work! Called the headquarters location several times to get a status on it. Then called other locations. Dont put out there that youre hiring if you dont hire. This company is very unorganized and unprofessional. They dont even support veterans when they supposedly Care about us. Maybe fix your system!USIC Response
01/09/2023
With underground utility locating operations in 48 states throughout the country, USIC actively recruits and hires candidates year-round, and we strive to ensure that all postings are current and accurate. Candidates may contact us at ********************************************************************* or call ************, option 1, with any questions or to address specific issues with the application process.Review from D. J.
1 star12/30/2022
FLAT OUT LIARS SCAM JOB POSTINGS DONT WASTE YOUR TIME LIARS LIARS LIARS LIARS LIARSUSIC Response
12/30/2022
With underground utility locating operations in 48 states, USIC actively recruits candidates year-round via a range of job posting sites. USIC strives to ensure that all postings remain current and provide an accurate overview of available positions. Those interested in applying may email ********************************************************************* or call ************ with any questions or to address any issues with the application process.Customer Response
12/30/2022
Liars Liars Scam ScamReview from Rochelle T
1 star12/01/2022
I am a landscape contractor and I submit tickets to 811 fairly regularly. Every time I submit a ticket, I receive an auto-generated response "No conflict/Clear no facilities" - even though the planting and removal of trees are directly next to the power lines/cable coming into the home. Then I write in my contractor comments that "this is unacceptable as we don't want to hit a power line and get electrocuted and need to have the lines clearly ****ed." Next, they send me another auto generated notice that everything is No conflict/Clear no facilities even though no one bothers to look where we are planting/removing, then - they **** the ticket COMPLETE. That's when I have to stop working and call USIC dispatch every time to get someone to physically come locate and **** the lines. It's a TERRIBLE system and needs to be corrected. There's no wonder many lines are cut every day. If only the companies who put the lines in the ground would respond to citizens who follow the rules to contact 811 before we dig!Review from Tatianna F
1 star10/06/2022
This company will intentionally harm your animals even if they are secured behind a fence and will take measures to prevent you from taking legal action. This company is disgusting for what they do to animals. This company has no regard for animal daft and has been seen spraying chemicals into dogs faces and let dogs loose on the street into traffic. This company has nothing to do with animal care so the fact that they can cause this much damage to civilians pets is astonishing. If any instances like this occur, please report and take the highest legal action, this company will try to prevent you from doing so but this inhumane torture has to stop.USIC Response
10/11/2022
USIC is aware of an allegation involving one of our employees which has been circulating on social media and to which this review pertains. The company performed an internal investigation of the alleged incident, and as a result, the employee involved is no longer employed by USIC. The safety of our communities, including animals, is always our top priority as we work to protect the nations critical infrastructure and communities.
Customer Review Rating
Average of 17 Customer Reviews
Contact Information
9045 River Rd Ste 300
Indianapolis, IN 46240-6400
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