Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Furnishings

Cloverlane Home

Reviews

Customer Review Ratings

4.65/5 stars

Average of 34 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMila L

    Date: 09/19/2024

    5 stars

    Mila L

    Date: 09/19/2024

    This mattress is a smart investment for anyone who wants quality sleep without the fluff. Sleeps a bit hard at first but now my back loves it.

    Cloverlane Home

    Date: 09/19/2024

    We're so happy to hear that you're getting the comfort and great sleep you deserve with your Cloverlane mattress! Thank you for your review!
  • Review fromLogan H

    Date: 09/12/2024

    5 stars

    Logan H

    Date: 09/12/2024

    Great experience with Cloverlane. The bed is super high quality and the white glove delivery service was amazing.

    Cloverlane Home

    Date: 09/12/2024

    Thank you so much for sharing your Cloverlane experience, Logan! We’re thrilled to hear that you’re enjoying your new bed and that our white glove delivery service exceeded your expectations. Thank you for being part of the Cloverlane family!
  • Review fromJason M

    Date: 08/24/2024

    5 stars

    Jason M

    Date: 08/24/2024

    This mattress is tall and provides the support we needed, giving us a luxurious, hotel-like feel. Thanks Cloverlane!

    Cloverlane Home

    Date: 08/27/2024

    Thank you Jason for that feedback! We are so happy to hear you are loving your Cloverlane mattress. We know it is truly an unmatched feeling to be on vacation every time you go to sleep!
  • Review fromBenjamin J

    Date: 08/02/2024

    5 stars

    Benjamin J

    Date: 08/02/2024

    Being a mom means I need every bit of energy I can get. The Cloverlane mattress has been a game-changer for me. It’s so comfortable that I fall asleep quickly and stay asleep, even with the occasional interruptions from the kids. It’s been a real lifesaver.

    Cloverlane Home

    Date: 08/03/2024

    We're so happy to hear that your Cloverlane mattress is bringing you comfort and helping you get the great sleep you deserve! Thank you for your review and welcome to the Cloverlane family!
  • Review fromCharles A

    Date: 07/24/2024

    5 stars

    Charles A

    Date: 07/24/2024

    Our experience on Cloverlane has been tremendous. Easy to navigate online and superb white glove delivery! After my travels, I need a reliable mattress to help me recover from jet lag and physical exhaustion. Cloverlane’s comfort and support are unmatched. I wake up feeling refreshed and ready for my next adventure.

    Cloverlane Home

    Date: 07/26/2024

    Thank you sharing your positive experience with Cloverlane! We're so glad your mattress provides comfort that you need in between your adventures. Your feedback motivates us to continue delivering high-quality products and services to valued customers like you.  Thank you for being part of the Cloverlane family!
  • Review fromLeo D

    Date: 07/20/2024

    5 stars

    Leo D

    Date: 07/20/2024

    As a fitness enthusiast, recovery is key for me. The Cloverlane mattress offers the perfect combination of support and comfort, aiding in my muscle recovery. I’ve noticed a significant improvement in my sleep quality and, consequently, my performance at the gym.

    Cloverlane Home

    Date: 07/23/2024

    We're so glad to hear that you're getting the support you need from your Cloverlane mattress to have the great sleep you deserve! Thank you for your review!
  • Review fromSofia F

    Date: 07/19/2024

    5 stars

    Sofia F

    Date: 07/19/2024

    The mattress has significantly improved my sleep quality, which is essential for my yoga practice and overall well-being. Knowing I’m sleeping on an eco-friendly product aligns perfectly with my lifestyle.

    Cloverlane Home

    Date: 07/20/2024

    We're so glad to hear that you're getting the great sleep you deserve with your new mattress! Thank you for your review!
  • Review fromEllie A

    Date: 07/11/2024

    5 stars

    Ellie A

    Date: 07/11/2024

    I did extensive research before buying the Cloverlane mattress. The advanced memory foam technology really stood out to me. It conforms perfectly to my body, reducing pressure points and allowing me to sleep comfortably through the night. As someone who values quality engineering, this mattress exceeds my expectations. We loved the delivery experience!

    Cloverlane Home

    Date: 07/12/2024

    We're so happy to hear that your mattress is everything you hoped for! Thank you for your review and welcome to the Cloverlane family!
  • Review fromAdriene F

    Date: 05/13/2024

    1 star

    Adriene F

    Date: 05/13/2024

    Unprofessional behavior I order their product 10 days ago received confirmation of order and I will receive product between May 11th-14th, it’s the weekend. I hadn’t heard from company so I called this morning only to hear no status and within seven days I should receive information! Company being professional should have contacted me on delay! Ask to speak to someone in management was told by rep that she, management could give no more information than what she stated and she could take my name and number. Then someone would contact me before end of day! Phone Rep is truly lacking customer service values! Incompetence never give someone answering companies phone to just say I don’t know! This company gets a fat F in business protocol! Company shouldn’t take any payments if they are not competent to live and operate as successful companies do business!

    Cloverlane Home

    Date: 05/22/2024

    Hi Adriene, we are so sorry for the unexpected delay with your mattress and bed frames. The items are now on their way to our White Glove Service team and they will be reaching out to you shortly to schedule the installation. A delay is never something we want our customers to deal with and one of our senior customer advocates has reached out to see how we can make it right. Please respond back to them directly so they can assist.
  • Review fromMichael H

    Date: 05/05/2024

    1 star

    Michael H

    Date: 05/05/2024

    customer service is horrible. They tell you what you want to hear yet none of it is the truth. Everything with my purchase went wrong and there is extremely delayed help. Supervisor help in days delayed. Sales reps promise things that never happen. I am so sorry I purchased from this company, They cannot even get the delivery dates correct. Very dysfunctional organization. Buyer Beware.

    Cloverlane Home

    Date: 05/06/2024

    Hello *******! We regret to hear of the unforeseen shipping delay with your order. We understand the importance of providing our customers with the most accurate shipping estimates possible and we are very sorry that we were not able to anticipate the delay that impacted your order. Your frustration is understandable, as this is certainly not the kind of experience we want for our customers. Our records show you have been refunded for those items. We do apologize again and thank you for the feedback.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.