We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Motorcycle Dealers

Kendallville Powersports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Dealers.

Complaints

This profile includes complaints for Kendallville Powersports's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Kendallville Powersports has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/23/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dropped a 2010 Honda crf250r off June 22 2022 to have work done. When we dropped the bike off to get the quote the bike would only run if it was pushed started. the original quote was for 800 something dollars after a few weeks got a call that some additional parts were needed which came up to **** and then a few weeks later another call that more parts were needed which made the total around **** and I told them to continue working and get the bike finished. Got a phone call today august 22 2022 that the bike was put back together and would only still run after it was pushed started which was the same condition when we dropped it off, was told that the cyclinder was out of round which was known when it was dissembled but was still put back together. At which time I told the tech that I didnt want anymore work done that weve made no head way over two months that I would take it to another company to have completed. I said to the manager that I didnt want to pay labor fees for a bike that is no better off now then it was back in June, I was willing to pay for the parts that were put on but didnt feel it was fair to have a 1800dollar bill and have the same to show for it.

    Kendallville Powersports is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.