ComplaintsforNew Life Home Improvement
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This man is using my address for his business. I bought my house from him. He completely illegally plumbed this house before he moved out. He tells everyone he is a contractor but he's not licensed or anything. He left out so much information and made it seem like he was actually a *********** who knew what he was doing. He didn't even know the name of the electrical company.Business response
11/08/2022
In response to the ******* complaint,
1.) I never did any work for them.
2)) I did not replump the house illegally or other wise before selling to the new owners never had a need in the 21 year we lived there we never had plumbing issues beyond minor wax rings and the like.
3.) Didn't keep anything from them it was inspected by an inspector if their choice who they walked through the house with as well.
4.) I am self employed so my business is run out of my home so yes when we lived at that address it was run out of that address but is now run out of new address and has been changed to reflect so.
Thank you for your time in this matter.
*************************
New Life Home Improvement
Customer response
11/08/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Work was done for me considering I bought this house that you did work on. I won't accept lies as a response. That is all. Be a better human being.
Regards,
*************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.