Business ProfileforLa Porte Chrysler Dodge Jeep RAM

Avoid this business. We purchased a used Jeep Wrangler from them. After driving 4 hours to get the jeep I had my mechanic inspect it and he found ********** leaking, crank shaft leak, rattling in the exhaust, a sound from the wheel hub and an oil leak. We asked about it and were told it passed the safety inspection and they had seen no issues. We got it back to the shop the next day and got it on the rack and found ******** is bent, hence the seal leak and were currently working through the rest of the issues.We contacted our sales person ***************** and were told they won't stand by their safety inspected car. We work directly with Dodge and Jeep as well as AMW and QuietKat and have raised complaints with each business.Either their service department is really bad at their job and can't find a bent axel on a safety inspection or they knew about it and its fraud. Either way we have our corporate lawyers looking into their practices.

***** came in to purchase the 2015 Wrangler AEV 6.4 HEMI, he also brought what he said was his "Expert *********" and told us if there was anything wrong with the Jeep this guy would find it. We said thats great! The Jeep had not only been inspected by our Certified Jeep Technician but also driven by our Master Tech ************************* on an 8 hour round trip not more than a month ago. No issues found. ***** test drove our Jeep (hard) and came back stating it has some minor leaks and wanted us to come down on the price again. We said sorry we put our best foot forward and had already lowered the price on the phone and we couldn't do anything on the price. Then ***** threatened us that if we didn't take $500 off the price, he would leave us bad reviews everywhere he could. At that point we said maybe you should just not buy the Jeep, threatening ** isn't really a great way to do business. We made it clear that whatever small leaks that were present would not be fixed and that if he didn't like the condition of the Jeep he was under no obligation to purchase.  No money had been exchanged at this point, we did not ask for a deposit prior to him coming and expressed the fact that we would walk away from this deal with no obligations whatsoever if thats what he wanted to do.  Zero pressure.  After that conversation was over ***** agreed to purchase the Jeep AS-IS and signed such form. We repeated that he was under no obligation to purchase the Jeep. He drove the Jeep home after this for four hours, and we didn't hear back anything. Then more than 24 hours later he texted us again threatening to leave bad reviews if we didn't send him money for now what he claimed was a severely bent rear axle. We asked for pictures and again told ***** that we don't give in to threats like this, I believe this is very unethical. He also refused to send us pictures of the severely bent axle when we asked, repeatedly. If the axle was in fact bent the Jeep would have drove extremely poorly not only on the test drive but also during the four-hour trip home. Additionally his expert tech that crawled under the Jeep inspecting it and drove it prior to purchasing would have definitely seen this.  We also asked him to bring it back so we can inspect the axle, he said no. There is no way the axle was bent at the time of sale, it would have shaken and drove extremely poor on his test drive and for sure on his four hour drive home.  He never mentioned this until more than 24 hours later.  He agreed to purchase the Jeep as-is and just wanted more money off, continued to threaten us with bad reviews if we didn't continue to discount the Jeep.  He followed thru with his threat and now I can count 5 bad reviews that he has left for us.  In retrospect I wish I had stopped the sale after hearing of the threats.  I was taken back, as in my 37 years at the Dealership I have never had someone threaten us to continue to get money off after agreeing to a deal.