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Business Profile

Dentist

Affordable Dentures Lafayette PC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    February 2020 I went to Affordable Dentures and had mini implants put in 4 on top and 4 on bottom. I also had bought a brand new pair of ultimate dentures. After about 4 months I had started experiencing problems so I went to another dentist and found out that the implants were put in and I did not have enough bone to support them. One implant was out of the bone, one was moving and one was hitting my sinus. They refunded my money for top implants and made me sign a paper stating they was no longer responsible for implants. Fast forward to now, I had bone grafting surgery and have since got implants put back in and have finally healed from all the surgeries so I go back in July 2023 to see if I can make an appointment to see if they could get the dentures that I paid for and can not use, to fit, The dentures have a warranty and Im still within the warranty. They put in the computer that they refuse to see me as a customer ever again. I had to pay a lot of money out of pocket for something that could have been avoided and for dentures that I can not use( still under warranty) for their mistake. They can at least make the dentures fit my new implants

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