Business ProfileforLafayette GMC

I brought my truck in for service at the dealership. Among other things, I asked why my check engine light would occasionally come on. I went back to the dealership two days later and they told me that I needed to repair a collapsed lifter and that, if I didnt, my engine would definitely be destroyed. They told me it would cost 8100 to do the repair.The *************** wanted to send an inspector before they would cover the repair. The dealership informed me that they would have to disassemble the engine for the inspector, and that I would be liable for the labor in taking the motor apart, if the warranty claim was denied. It took them 5 hours to disassemble the engine. After receiving no phone calls or updates, I returned to the dealership 9 days later. They told me they were going to be calling the warranty place THAT morning to get the inspector sent out. Several days later, I got word the claim was denied. I could not afford to pay the 8100 they were asking for, so I had my truck towed to another shop to have the work done.The manager at the other shop and the mechanic who did the work both told me that I DID NOT need the repair the dealership told me I needed to have done. They told me that I did not have the problem the dealership told me I did. I have documentation from them and they have agreed to speak with anyone asking for more details. I saved the faulty parts.I returned to the dealership with that documentation and the parts they told me were faulty. I asked them to take responsibility, financially and otherwise. They refused. They didnt even apologize. I recorded my meeting with them.I wont waste any more of your time. This cost me $5,000 out of pocket, right before Christmas. I need help getting that money back, and an apology wouldnt hurt.Please and thank you.