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Business Profile

Levels

Bullseye Technologies, Inc. / Bullseye Leveling, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Bullseye Technologies, Inc. / Bullseye Leveling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Bullseye Technologies, Inc. / Bullseye Leveling, Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/04/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased Bullseye Leveling System for my RV a number of years ago. ********** stopped working 1 year ago. Contacted **** ***** at Bullseye (owner) who asked me to return the controller under warranty for repair/replacement. After 12 months of ignored emails/phone calls, **** and his company have gone quiet. Have since seen multiple online complaints about his company and similar issues.

    • Initial Complaint

      Date:01/29/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered the leveling system 08/22/2023. Received part of the product on 09/14/23. Upon installation the system did not work correctly. Company tried working with us on a solution. Sent us new jacks and controller. Reinstalled, system still wouldn't work. Sent them videos and a we had a phone video call to show them what was happening with the system. They said not sure what the problem is that they would talk to the engineers and see if there was a solution. 2 weeks later, no response from them. On the 3rd week I contacted them. They said it seems that there is a problem with the controller and electronics and would replace them. 93 Emails to them trying to get the problems solved.Partial emails below:12/12/23 ***,I did get your voicemail. Do you have the ** now? I would like to schedule a time for a short video call so I can see first-hand what is happening with the system. Any time tomorrow will be fine with me.Thanks,******************* Bullseye Leveling LLC 01/09/24Alan,The system still doesn't work correctly. Have you talked to the engineers? What is the solution?01/11/24 ***,After watching your system, I cannot identify a cause of the problem. I know we have worn out *** with all of the exchanging of parts but I think it would be better to give you a replacement controller and keypad again rather than spend more of your time diagnosing this one.I will send you a return label when you get the controller and keypad packed. Thanks,**** 01/24/24 ****,Haven't received the labels for return yet.01/26/24 ****,This is beyond ridiculous on the problems we have had with this system. I wish I would have read the reviews online before we purchased this system.BBB has you rated as an F. We have been dealing with this since September and the system still doesn't work. I'm requesting we return the complete system for a refund.

    • Initial Complaint

      Date:06/07/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid AUD$5,000 for an RV Automatic Self Leveling System which has not been supplied.

      Business Response

      Date: 06/07/2023

      Bullseye acknowledges that the customer is waiting on delivery of his ********************** system.  We are arranging the shipment now.

      Customer Answer

      Date: 06/08/2023

       Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me however the business has repeatedly said this before but have not followed through.

      Thank you.

      Customer Answer

      Date: 06/13/2023

      From: Tigger ****** <*****************************> 
      Sent: Monday, June 12, 2023 11:21 PM
      To: Info@ mailbox <***********************************************>
      Cc: ******************* <*****************************>
      Subject: COMPLAINT ********. BULLSEYE TECHNOLOGIES

      Hi,
      I appreciate you having acted on my behalf.  The message from Bullseye Technologies was that the goods were being sent now.  I have not had any communication from them other than that message via you.  I expected them to send me shipping information but have received nothing.  Please follow up.
      Regards and thanks 
      Tigger Newman 

    • Initial Complaint

      Date:07/19/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have ordered a new electronics kit for my Bullseye Leveling System on my camper. I sent ******************* a check for $993.42 on June 2, 2022, which he received on June 7th and promptly cashed. He assured me that the electronics kit was in stock and ready to ship. Then began the delays. On June 17 I received an email from ************* that stated We discovered an inconsistency in the software so our engineer is making the necessary modification. It should not take long. I will let you know when it is on the way. Then again on June 27 he sent the email I deeply apologize for the delay in shipping your electronics kit. As I said previously, we just discovered an small issue with the electronics and our engineer needs to make a modification to ensure it operates consistently. I know he was working on that over the weekend so hopefully he has everything ready to go. I will find out and let you know. We will get it to you as quickly as we can. I myself repeatedly asked for a shipping date. Then on July 7th I received this email from ************* I am sorry for not responding to your earlier email. I have been working with our engineer to get the necessary modifications done to the electronics. They are ready now so it looks as though your kit can be shipped next week. It will take longer than that to process your refund but we will do that if you wish. I requested a refund on July 7, 2022. I was getting tired of the *** I have all the emails from ******************* of Bullseye Technologies. At this point, I just want my money back. The electronics kit probably doesnt work anyway. I called the company and never got anyone on the phone. Any help you can give me would be greatly appreciated.

      Business Response

      Date: 05/10/2023

      # ******** ***************************** 07/19/2022

      Solution:  Refund check in the amount of $993.42 was issued and mailed to customer on 09/14/2022.  The check was cashed or deposited and cleared our bank account.

    • Initial Complaint

      Date:07/05/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I finally received my leveling system this spring and took it to a an rv dealer to have the system installed and the dealership said that it would not fit on our motorhome. I emailed **** and he said that I should send it back to him by *** ground. I also had it insured. He told me he would charge me a restocking painting fee of 25%. I emailed a week after I had confirmation that they delivered the system to him. **** said that the jacks were damaged and he had to replace the feet on the jacks. I told them they were insured and he said that he would send me pictures and he has not. I paid for the costs of shipping something that would not fit. I paid nearly $400.00 to ship them back. I paid $2300 for the system and he has yet to refund a dime to me and my wife. I am a senior citizen and partially retired. I returned the jacks to him in May and now it is the 4th of July and I need help to get this resolved. Thank you for your assistance.

    • Initial Complaint

      Date:06/01/2022

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband purchased a leveling system for our motorhome two months ago. We have not received the leveling system or any parts for it. We have asked multiple times for parts and the timeline of when we should receive those parts keeps getting pushed back. At this point weve asked for a refund with no reply or refund.

      Business Response

      Date: 05/10/2023

      # ******** ******************************* 05/31/2022

      Solution:  Refund check in the amount of $2,400.00 was issued and mailed to customer on 09/15/2022.  The check was cashed or deposited and cleared our bank account.

    Bullseye Technologies, Inc. / Bullseye Leveling, Inc. is NOT a BBB Accredited Business.

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