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Find a Location

NWIBaths.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNWIBaths.com

    Bathroom Remodel
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2020

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    5123 E Lincoln Hwy, Merrillville, IN 46410-5914
    BBB File Opened:
    1/12/2018
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Started Locally:
    1/1/2007
    Business Incorporated:
    3/13/2019
    Accredited Since:
    4/30/2020
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 1:00 PM
    Su:
    Closed
    Business Management
    • Ms. Andrea Zeller, Owner
    Contact Information

    Principal

    • Ms. Andrea Zeller, Owner

    Customer Contact

    • Ms. Andrea Zeller, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased (April 2021) and had siding installed (Summer 2021) by ********************** ******************************* after delays by the supplier. After installation was completed I noticed that the siding in several areas of the house had shifted and immediately called to have service on the problem. It is important to note that the siding and installation had a lifetime guaranty as per the sales representative. After numerous calls for service they finally sent out an individual to resolve the problem which he did not. He worked on one portion of the house, proceeded to punch a hole in the underboard of the garage to attempt to fix the issue. Shortly after he had done that he had to leave as he had a personal matter to attend to but stated he would come back. Spoke to ********************** and agreed that it best to get past the late fall and winter and pick this matter up in the spring of 2022. After countless calls for service and promises that it would be resolved nothing from **********************. Calls to Ms. ********************** go unanswered which clearly is a pattern for this company. When I last spoke to anyone with the company they informed me that the company was not focusing on windows and siding and more dealing with bathroom remodeling due to problems servicing their siding business. I want a commitment by this company to fix my problem, stand by their warranty, and if not allow me to have it fixed at their expense.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard M

    5 stars

    02/15/2024

    A+ Work from start to finish! Knowledgeable sales rep and installation crew. ****, **** and *** were great.

    NWIBaths.com Response

    02/16/2024

    Thank you for your business.

    Local BBB

    BBB Serving Northern Indiana

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