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Find a Location

Afdent Dental Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Afdent Dental Services

      605 W. Douglas Rd. Mishawaka, IN 46545-1438

      BBB Accredited Business
    • Afdent Dental Services

      4041 Parnell Avenue Fort Wayne, IN 46805

      BBB Accredited Business

    Business ProfileforAfdent Dental Services

    Dentist
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/22/1998

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers Total Family Dentistry.

    Business Details

    This is a multi-location business.

    Find a Location

    Afdent Dental Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Afdent Dental Services

        605 W. Douglas Rd. Mishawaka, IN 46545-1438

        BBB Accredited Business
      • Afdent Dental Services

        4041 Parnell Avenue Fort Wayne, IN 46805

        BBB Accredited Business
      Location of This Business
      605 W. Douglas Rd., Mishawaka, IN 46545-1438
      BBB File Opened:
      5/1/1993
      Years in Business:
      47
      Business Started:
      2/1/1977
      Business Started Locally:
      2/1/1987
      Accredited Since:
      6/22/1998
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Affiliated Family Dentists
      • Afdent
      Hours of Operation

      Primary

      M:
      7:30 AM - 5:00 PM
      T:
      7:30 AM - 5:00 PM
      W:
      7:30 AM - 5:00 PM
      Th:
      7:30 AM - 5:00 PM
      F:
      7:30 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Dr. Roger Pecina, President
      • Ms. Tania Boling, Office Manager
      • Mr. Ryan Pecina, General Manager
      Contact Information

      Principal

      • Mr. Ryan Pecina, General Manager
      Additional Contact Information

      Fax Numbers

      • (574) 277-8108
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I went to get a tooth pulled I was in extreme pain. I have good insurance. I get there and they corner me with high pressure salsa tatics and tell me that I have to pay a deductible witch I told them Ive already paid to my insurance the deductible has been met I showed them proof they didnt care they still charged me the deductible and also over charged me because my insurance covers everything that was done. They also billed my insurance for things they did not do
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Crystal C

      1 star

      07/20/2023

      I have tried twice to get services rendered at this company. Because the owner has a personal vendetta regarding my X-Husband, he has decided to ban me from services. I have never had any work done by them and because they have a problem with my ex that I divorced in 2013, they refuse to see me. For goodness sake this is 2023 time to get over yourself. Its completely ridiculous and unprofessional. I have never heard of such idiocy in my life.

      Afdent Dental Services Response

      07/25/2023

      Thank you for your response. It is never an easy decision to make when we determine that it is best for a patient to seek treatment elsewhere. Though your case was looked at very thoroughly in 2021 at your last appointment we do have new doctors on our team now and had them re-evaluate your account. We're sorry for the distress that this has caused you. We will have a member of our management team reach out at the number you called us with to find an appointment that matches your schedule. 

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