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Business Profile

Dentist

Munster Distinctive Dentistry

This business is NOT BBB Accredited.

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  • Nicole S

    Date: 10/26/2022

    I came here and had a crown in front replacer. They put a temporary tooth in with permanent glue. When the permanent crown came back we could all see it was the wrong color however they took tooth off and tried to see if it fit..this is after the second time of wrong color. They proceed to put a discolored fake mix of a tooth in my mouth and said they can't put the other on because I would have to pay..so I'm paying because they did something wrong. I became very upset and asked why would they charge me for their mistake. They come back and say it won't be a charge. On the 4th try the crown came back and in light it looked like it was correct. I should have looked at their faces because you could almost tell they knew it wasn't right. Dr ******* said go home see how it feels and if I like it if not come back. I did just that and when I came back I explained the darkness in the tooth outside of light so I can barely smile. They told me I would have to pay to have it redone. I said so because it's your job to do this right and you have failed at this 4 times, it's my fault and I have to pay. I want my money back. They are fine as long as it's just cleanings but I know several people they have tried to talk into getting crowns and bridges and no one else ever told them that before. This place is about money and nothing else. Since complaining I called and was told they dismissed me from their services.

Munster Distinctive Dentistry is NOT a BBB Accredited Business.

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