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Business Profile

Cabinets

Kountry Wood Products LLC

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    10/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Built a new house in 2019 when kitchen cabinets were installed. Within the first year cabinets began cracking on seems shown in pictures. When reached out to business regarding 5 year warranty that was advertised heavily when purchasing cabinets was told it was not covered as it is normal for wood to do this. Was told they have since changed material in their cabinet doors to prevent this from happening and was offered to buy new doors from them. If they changed material in their product that seems to me that they acknowledge that it was not built well and is not normal wear and tear.

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BBB Rating & Accreditation

B-

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Years in Business: 26

Customer Reviews are not used in the calculation of BBB Rating

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Contact Information

352 Shawnee St

Nappanee, IN 46550-9061

Visit Website
(574) 773-5677

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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