Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mystery Shopping

iShop

Reviews

Customer Review Ratings

4.78/5 stars

Average of 91 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCatherine D

    Date: 09/17/2025

    5 stars
    This is a legitimate mystery shopping business. They have done exactly what was promised and has been very helpful with getting me started as a mystery shopper. They provide you with all the information, tools and support necessary to get you going. I am very happy so far with my experience.

    iShop

    Date: 09/18/2025

    This is so amazing to hear that you feel equipped and ready to mystery shop!
  • Review fromCrystal M

    Date: 09/17/2025

    5 stars
    I skeptically signed up with iShop last week. I wasn't expecting much.
    Man am I pleasantly surprised. Not only is Mercedes pleasant, upbeat and knowledgeable, In the past week I have performed 16 shops and earned $169 in just fees, using her system. This is not counting "free items" that I will be reimbursed for.
    Can you do it alone, of course.
    But it is much easier with the guidance and support of Mercedes and her community.

    iShop

    Date: 09/18/2025

    Wow! We are so happy to hear that you've had an amazing experience! Congratulations on your first shops!
  • Review fromKelly T

    Date: 08/17/2025

    5 stars
    Back in 2007 I worked at a luxury hotel which witnessed mystery shops from *** *********** which I believe is the three or four Diamond award and also the fine hotels & resort program and that was part of our training for this specific hotel. I recall wanting to get my hands into the pot of mystery shopping but did not know that avenue used to take and at that moment forgot about being available. Needless to say I’ve been out of the hospitality industry for three years and came across Ishop in a search for legitimate mystery shopping company in 2025. iShop given me a foundation of I can start my journey of becoming a true mystery shopper and also has given me tools that will enable me to be successful in my journey. iShop has also provided me with legitimate shopping companies that I can become part of. Thank you iShop for being a support system as I grow my shopping journey.

    iShop

    Date: 09/18/2025

    We are so glad to hear that you are loving your experience! This is just the beginning!
  • Review fromCindi B

    Date: 08/03/2025

    5 stars
    iShop is a great company. Their website and products have really helped me gain the knowledge and have the tools to be successful. I now have a fun way to make extra money for my family.
  • Review fromGinger S

    Date: 07/22/2025

    5 stars
    Mercedes did an excellent job explaining what to do, how to do it, and engaged us the entire time to learn how to mystery shop . I love iShop! If you're considering it, go for it!

    iShop

    Date: 09/18/2025

    We are so glad you found our training to be helpful! We look forward to watching your journey unfold!
  • Review fromKimberly B

    Date: 07/19/2025

    5 stars
    I am a newbie, but have already scheduled my first shop. I am very excited to see this grow as a way to make extra money and to also have fun! Mercedes is the best and is a great teacher and mentor! I would definitely recommend ishop to everyone who is interested in learning more about mystery shopping!
  • Review fromMelissa P

    Date: 06/14/2025

    4 stars
    This is NOT a scam. Mystery shopping is real and iShop walks you through how to do it and be successful. It can be overwhelming though, as there are a bunch of steps to take. Your success also depends on where you live and how much searching you are willing to do to find shops with different companies. I appreciate that iShop is truthful and honest about what to expect. Be prepared to pay a subscription fee (which shouldn't be unexpected) which is tax deductible. Lots of valuable info provided by iShop to help you wade through the chaos. So far so good for me with them.
  • Review fromDeLaine R

    Date: 04/27/2025

    5 stars
    iShop is Legit, completed my first mystery shop 72 hours after attending the iShop mystery shopper beginner class. Once you get enrolled into the different companies via the iShop site you can start searching for mystery shops to complete to earn income.
  • Review fromTamara C

    Date: 04/12/2025

    5 stars
    Great company! Very helpful! They answer any questions I have had. love mystery shopping!

    iShop

    Date: 04/14/2025

    We love hearing that you are excited to mystery shop!
  • Review fromDoreen A

    Date: 03/16/2025

    5 stars
    I’m so glad I found iShop! I have looked for a legit side hustle for a long time. I finally found it. They have excellent training and wonderful community of support. You can train and start shopping the next day if you want! I’ve completed 2 shops and have 5 others scheduled! Don’t wait!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.